Can't Access Alerts!

[Kendrew]

Is anyone else experiencing difficulty accessing 'Alerts'? I see I've 8 communications but when I click on 'Alerts' it can't show them. The only way I can access them is through my email notifications!

I'll report it but don't know if it's my phone??

[vangelis8]

I've got the same problem kendrew

[DorsetLady PMRGCAuk volunteer]

Mine’s faffing about at the moment -okay if I go from email to reply- but if I try to access from posts page it just goes as if it’s trying make a connection.

[Kendrew in reply to DorsetLady]

Exactly. I have emailed and reported it. Glad it's not just me. Lucky it notifies me through my email.

[DorsetLady PMRGCAuk volunteer in reply to Kendrew]

Me as well…just had response from HU…working on it!

[Kendrew in reply to DorsetLady]

I've got 15 responses that I can't access!Do we all need to report it do you think?

[DorsetLady PMRGCAuk volunteer in reply to Kendrew]

Standard response -

“Thank you for your email.

We are sorry you are experiencing a technical issue. Our technical team has been notified and will investigate your report in due course. Please be aware that while we cannot reply to you personally, you can rest assured that the matter has been escalated.

If you feel like the issue is urgent, for example: you can’t create a post, reply or delete a post in the community, please reply to this email with more details and a screenshot if possible.”

So they are aware, up to others if they want to report….

[Kendrew in reply to DorsetLady]

👍 👍 👍

[PMRpro Ambassador in reply to Kendrew]

My Feed works

[DorsetLady PMRGCAuk volunteer in reply to PMRpro]

Seems a bit hit and miss - if you go through email notifications you can read alerts (apart from chat) ….trouble is we’ll end up with a mountain…

[PMRpro Ambassador in reply to DorsetLady]

I never use Alerts anyway - since 90% of them are just telling me someone liked a reply!

[Kendrew in reply to DorsetLady]

I know....25 waiting to be acknowledged and rising!!

[PMRpro Ambassador in reply to DorsetLady]

Don't hold your breath!!!!

[PMRpro Ambassador]

I'm on a computer - get the list but can't get to the post it's about. I can't get to Chat either.

Suppose it makes a change - it is Thursday not Friday ...

[DorsetLady PMRGCAuk volunteer in reply to PMRpro]

Hmm….😳can’t reply to chat!

[MrsNails]

Me too but thought it might be because l is as in France!

[Hidden in reply to MrsNails]

Mai oui

[Seacat30]

Same here so I will give up trying.

[PMRpro Ambassador in reply to Seacat30]

Trouble is - you have to keep trying to find out if they have sorted it!!!

[Seacat30 in reply to PMRpro]

The little daisy wheel goes round ... and ... round ... and round ... and ...

[Kendrew in reply to Seacat30]

......round.......and round.....and round.....😄

[Hidden in reply to Kendrew]

Getting giddy

[Kendrew in reply to PMRpro]

....and they haven't! 😄

[PMRpro Ambassador in reply to Kendrew]

Of course they haven't ...

[Kendrew in reply to PMRpro]

😆😆😆

[Longtimer]

Me too can't access them....

[DorsetLady PMRGCAuk volunteer in reply to Longtimer]

Please report -the more people that do, the more pressure on team to sort it!

[Longtimer in reply to DorsetLady]

Will do, .......thank you...

[Hidden]

Yes same here, efforts to access ALERTS is putting my phone into overdrive!

[Kendrew in reply to Hidden]

I've now got 56'Alerts'...and rising. I sent another more detailed 'report' so hopefully it'll be sorted today!

[DorsetLady PMRGCAuk volunteer in reply to Kendrew]

🤞

[Lonsdalelass]

Me too, can't get them, must be a central problem.

[DorsetLady PMRGCAuk volunteer in reply to Lonsdalelass]

Seems to be okay now 10.00 BST -let’s hope it remains so..

[DorsetLady PMRGCAuk volunteer]

Seems ok now -10.20 BST -but just going out -so we’ll see!

[Lonsdalelass in reply to DorsetLady]

Yes, we're back in business 😀