update scan past monday..............

[karools16]

Today, I have received an email from PALS, stating that the Manager of the Radiology Dept is to investigate my complaint, and will then reply. At least it's a start, and an apology that I had a complaint.

[morrison]

Good for you. Sometimes not easy to complain. But you wouldn't want that to happen to someone else. X

[Hidden]

Brilliant start. Well done for kicking it off.

[Telian]

Well done Karools, it is a start, lets hope it makes a difference.

[SnazzyD]

👍

[SheffieldJane]

If the upshot is simply a patient care training session that emphasises patient dignity , for all staff in that sloppy team, you will have performed a great service for all future patients. Well done for standing up for what is right.

[PMRpro Ambassador in reply to SheffieldJane]

Hear hear - couldn't agree more.

[Jackoh]

Good for you. Not always easy to complain 👍