RA team

[BernardBear]

Is there anyone on here who is under the RA Team at the James Cook Hospital in Middlesborough? My daughter is currently under a team near Catterick and they are just awful. She has sent emails and left telephone messages and hasn't heard a thing from them. I've suggested she change her consultant but would like to know if the James Cook team are as caring as mine before she actions a change. Thank you 😊

[AgedCrone]

Whichever hospital one deals with …It very much depends on what she is asking for & how she has asked for it, whether a very busy rheumy team have to prioritise patient queries & how long it takes them

Has she spoken to rheumy nurses …..if she can’t get through to them…maybe a word with her GP might be able to sort things out?

[1330-30]

I am a patient at James Cook under the care of Dr F Clark the service is amazing. There is a hot line to call and I have always received a return call the same day. They are an excellent team offering a 5 star service.

F

[pammi2]

i was told in begining of november that a nurse consult for RA advise when i was crippled was not available until January !!!! Dont back off, keep chasing them if not go down and face them

[OSTEOARTHRITISRA]

Go to pals Complain if you can dreadfull way to be treated

Hope you can get a diffent caring team soon

[pammi2 in reply to OSTEOARTHRITISRA]

i did go to pals, they wanted a multitude of questions answered, oh and if i want a new rhemy i have to wait 6 months. there is only one care team over 2 hopstials

[anne999]

I would suggest contacting PALS to ask for their support. I honestly wouldn't "go down and face them" as that could come across in the wrong way and may not even get seen which is more frustrating. / Ask your GP to refer you to another hospital.

[BernardBear]

Than you all for your advice. She's done most of the suggestions already, poor things at her wits end. She's seeing GP in the new year to get a referral elsewhere. Fingers crossed it will all work out. Have a wonderful Christmas everyone. If its not a good time of year for you try and relax and do what makes you happy. Xx