'Helpline' number - so this doesn't happen again - NRAS

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'Helpline' number - so this doesn't happen again

Quinni profile image
28 Replies

Diagnosed with Sjorgens July 2023 and I started hydroxychloroquine in August 2023. I was told to have monthly blood tests and they would see me in February follow up after six months.

I've only just found out today that I was supposed to be calling a number after each blood test to inform nurses to look at the results! I thought it was an emergency helpline that the rheum consultant scrawled on a leaflet. Not one person in seven months checked,asked, or informed me differently.

It's my fault I didn't know, but I just don't want anybody else to go through the utter nightmare that I've had this morning of finding out none of my blood tests were being looked at and worrying my afternoon away.

Edit:thank you for all your replies!

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Quinni profile image
Quinni
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28 Replies
medway-lady profile image
medway-lady

I’ve never heard of this, I’d assume that the GP if shared care along with hospital get copies of all blood test relating to your condition. In fact they must do here because they found my AKI.

Quinni profile image
Quinni in reply to medway-lady

Isn't it weird?! I'm based in watford now but they've told be a few times now they can't see my GP notes or don't allow the gp access to blood test forms. I think I'll have to double check what I'm being told as if seems completely wrong!

medway-lady profile image
medway-lady in reply to Quinni

Now that does make sense . It might be shared care if GP does the bloods the GP sees the results but hospital doesn’t and visa versa. It’s a problem here now it’s codes it’s even worse. I get numbers from hospital for them and GP so one lot of blood and both get results. It’s madness and I think it’s because GP prescribes so has to check. And a funding dispute. I also get bloods done for Renal so 3 lots all the same and so I refused to have blood taken 3 times. I’d suggest asking GP because I only go every 3 months not monthly but you might well be different. X

Runrig01 profile image
Runrig01

Even when it was my rheumatologist responsible for my bloods, the hospital had a separate system, that flagged issues with rheumatology patients. I never had to prompt them. Now with shared care, my gp is responsible. I can see the results, and if there is anything wrong they’ll decline repeat prescriptions, till they’ve discussed with rheumatology. I’m only responsible for booking my bloods in a timely manner. Seems an antiquated system you have.

Quinni profile image
Quinni in reply to Runrig01

Yes, I think you're right. It's simply bizarre to me!

helenlw7 profile image
helenlw7

I started Hydroxychloroquine in December but wasn’t told I had to have monthly blood tests, just yearly eye tests!

Quinni profile image
Quinni in reply to helenlw7

Wow! They told me it was to check my kidney and liver wasn't reacting to the hydroxychloroquine . I've never had any issues with those things before it's just my joints that hate me 😁I am a bit reactive to things prescribed in the past. A reaction to pethidine, tramadol, codiene and some drugs do not work on me like naproxen so maybe they were playing it safe with me!

WilfDog profile image
WilfDog in reply to helenlw7

Hi Helenlw7 I think everyone is different depending on what medication they take. Often hydroxychloroquine is taken alongside methotrexate which definitely does require blood tests.

I've had hydroxychloroquine and although I had blood tests I don't think it's always the case. Blood tests are usually checked beforehand to make sure your liver and kidneys work OK. If you have any concerns I'd just check with your rheumatologist. Do you have blood tests when you have a check up?

AgedCrone profile image
AgedCrone

Don,t worry…if there had been anything unusual in your blood test results, the Laboratory would have informed your rheumy nurses & they would have contacted you & told you to repeat the tests. It happened to me recently when I missed a test completely.

bpeal1 profile image
bpeal1 in reply to AgedCrone

I wouldn’t rely on that. Not all labs check results. Some just churn out the data and the medical staff are expected to check the results.

AgedCrone profile image
AgedCrone in reply to bpeal1

I can only speak from 20+ years experience & I now trust the laboratories more than GPs or rheumy departments.

I have found thes days GPs appear to rely on rheumy departments & have absolutely no interest in RA treatment.,& those departments rely on the patients. Of course there are exceptions ….we can only speak as we find,

bpeal1 profile image
bpeal1 in reply to AgedCrone

I volunteer in the pathology department at our local hospital. When I started I was given a tour of the department. I was completely amazed at how automated blood testing was. All the routine tests are done by a massive computer. Samples are loaded in one end and data is sent out automatically by the computer without a human even looking at it.

This is a large hospital so maybe smaller ones still use humans .

Otto11 profile image
Otto11 in reply to bpeal1

Gosh that’s really interesting. I’ve often wondered about how it works as I couldn’t imagine someone sitting all day looking at thousands of test results.

bpeal1 profile image
bpeal1 in reply to Otto11

It really was fascinating. I too couldn’t imagine someone spending all day looking down a microscope counting blood cells but had no idea how it happened.

Otto11 profile image
Otto11 in reply to bpeal1

Yes same here. Very interesting.

medway-lady profile image
medway-lady in reply to bpeal1

I can promise you they do its the hinge of my medical negligence case. And Ive already got the admission of near fatal error. They have parameters and must advise clinicians of results outside that parameter. Here the parameter was changed by a computer programmer and it was a long time later that the RA Registrar doing a routine look of all normal tests found to his horror my AKI was a GFR 8. At 60 they gat alarmed and 0 is death.

BoneyC profile image
BoneyC

... AI will be checking them soon!

medway-lady profile image
medway-lady in reply to BoneyC

Probably better than a human?

Scottishlad profile image
Scottishlad

I don't remember any blood tests when I started hydroxychlorquine. I've certainly had them since I started methotrexate. The pharmacy team at the GPs certainly check to see I've had my blood tests before they issue the prescription for methotrexate.

My assumption is that most tests these days are processed automatically and the systems will "red flag" any results out of normal range.

Craighead profile image
Craighead

Hi I am getting my blood tests every 2 wks just now for methotrexate. If I don't get the bloods done the chemist won't give me my prescription. Sometimes consultants just seem to think we know everything. I find it quite hard sometimes to keep up with everything. Take care my friend xx

Quinni profile image
Quinni in reply to Craighead

Thank you so much! X

cyberbarn profile image
cyberbarn

Everyone should be asking for a copy of the shared care agreement, because there will be a section on there for patients. If patients aren't told what their part is to play, they can hardly blame us for getting it wrong.

I found our local shared care agreement both on my electronic health record (GP records, and they can't stop you from accessing your records now) and also on the hospital trust's website.

cyberbarn profile image
cyberbarn in reply to cyberbarn

Sorry, I didn't mean that it is the patient's responsibility to ask for this, it is the doctor and nurses responsibility to give a copy of the agreement to us. What I meant is if they don't give you a copy, you need to ask for it so that you can hold everyone to account!

Pulfs profile image
Pulfs

I’m on a DAWN program from rheumatology for my bloods. They send me a batch of forms so I’ve always got some to take to my surgery nurse each month for my bloods. The results are seen by my GP and the rheumatology team and I’m notified if anything is wrong. I also check myself online via Patient Access app. I live in Reading area and come under the Royal Berks Hospital. This has proved a good system as in the past I have been called if anything abnormal in bloods x

HevsK profile image
HevsK

sorry to hear of your worries, it can be so frustrating when you find out this sort of thing. My RA team are in the ball and react quickly to blood tests but for endocrinology I have to call the consultant’s secretary every time I have blood tests to draw their attention to the results. It is worrying when ideally you expect every test you have done to be scrutinised thoroughly otherwise what’s the point of money being spent in doing the tests in the first place!

I hope the hydroxychloroquine is successful for you, I have secondary Sjogren’s and fortunately for me the Baricitinib prescribed for RA is keeping it under control as well and my eyes are not as bad as they have been. Mind you I have just had a retinal detachment and the surgery to repair it - a buy one get one free as the cataract in that eye was sorted out at the same time! 🫣

Quinni profile image
Quinni in reply to HevsK

Thank you! I'm so new to all of this as my first consultant appointment was August last year and I've had zero information since. I'll be on the ball a bit more now for sure!

Mmrr profile image
Mmrr

I think the process is different in different areas. I have my bloods taken by my GP, who then contacts me if there is anything sinister.

hatshepsut profile image
hatshepsut

I make sure that I get all my blood results. Experience has taught me never to rely on anyone else to check up on everything.

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