Is anybody having problems?: Won’t let me login on iPad... - NRAS

NRAS

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Is anybody having problems?

9 Replies

Won’t let me login on iPad and doesn’t recognise my log in details. No problem on my phone hasn’t still connected to HealthUnlocked

9 Replies
KittyJ profile image
KittyJ

No all fine, phone and computer.

in reply toKittyJ

🥺

patsymay13 profile image
patsymay13 in reply to

Does your iPad need updating or maybe try reboot x

in reply topatsymay13

Thanks patsymay tried that. Pads only a 2 years old . Can’t take it to the Apple shop. They are closed because of the virus🙄🙄

patsymay13 profile image
patsymay13 in reply to

Hi there J1707 when I said updating I meant an update from the settings menu

not a new iPad lol x

in reply topatsymay13

😂😂

springcross profile image
springcross

I had a problem a few weeks ago. When I opened it up I was greeted with a screen saying Welcome Back calling me by another name and asking me to log in. I tried several times to get the correct screen and eventually it said Not You, click here or something like that and it then connected me. It happened a couple more times after that but not since, I did report it though.

in reply tospringcross

That’s what’s happening to me . Pressed everything rebooted🤷‍♀️🤷‍♀️maybe it will work tomorrow

GranAmie profile image
GranAmie in reply to

happens here regularly so i retain their latest email of wkly summary and get entry that way - good luck x

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