Blocked out

[Mayzee12]

I have been blocked out for serveral days, Has this happened to anybody else?

[mrsmike]

Sorry Mayzee12 I haven't had any problems

[AquaZumbaFan]

I haven’t had trouble either.. but if you are on the “ private” setting on your browser( google or whatever you use) healthunlocked.com won’t recognize you and you will have to sign in again or at least “re- identify “ yourself

[NorasMom]

This is just a guess, but is your browser Microsoft Edge? My mother and I have both had a lot of trouble with it this week. I'm assuming they did an automatic update that screwed with a lot of things. I primarily use a different browser and didn't notice it until Mum called in a panic. The only advice I could give her was to restart her computer and then sign back into the sites they'd knocked her out of. That seemed to work.

[goatgal]

I was locked out/blocked for several weeks in early fall. Suddenly it fixed itself just as I was getting desperate for company! Every time I signed on, I was asked which community I wanted to join.

[johnMSAA Partner]

For Mayzee12 and anyone else having login issues with our Community, you can contact HealthUnlocked Support directly via:

[e-mail]

Best of luck,

- John, Multiple Sclerosis Association of America (MSAA)