I am a caregiver for a relapsing MS patient. He is having soooo much trouble with his insurance (UHC). He is currently out of his med (tecfidera) due to another hold up. This time it happened when he was told by Briova he needed a prior authorization from his dr since it had been a year. His dr. faxed the paperwork to UHC. This is where everything has stalled for an entire week. Today he called Briova and was told that UHC has denied his coverage. When he called UHC they told him it was pending and it would take 14 days. So that's 2 more weeks for UHC to make a medical decision. Is anyone else having this problem with their insurance co.?