I’m so lonely, I have no friends really and I’m struggling to cope in a supported living that is not fit for purpose

[Anon_froggy63]

I have been in 3 so called supported livings and they have all been a total scam, staff do nothing but sit on there phones all day, have inadequate training and neglect and even abuse residents. They aren’t cqc regulated and so aren’t supposed to “restrain” us yet i and other residents have seen them being rough with the most vulnerable residents, the police, social services and nhs don’t listen to us when we report it and nothing changes

[Cakes2695]

So sorry to read this and that you aren't getting the support you really need. You will need to report this to the head of your local social care team. Do you have any family or other relatives you can talk to that can help you raise the alarm on this establishment.

[Lindypops56]

This is absolutely dreadful and I’m so sorry you are experiencing this. You definitely need to speak to Social Services to highlight this. The Care Quality Commission need to be aware too.There will be Adult protection services in your area who should be able to help you too. I wish you luck and hope you can find some help.

[Tracidu]

I am so sorry to read this , I think you have been given good advice from other replies so I hope you can get help from the adult safe guarding team in your area , its really worrying that you are going through all this . I was wondering if Mencap can quide you in the right direction? , give them a ring if you can or if you have someone that can speak up for you ask them to ring for you .... Take care of yourself and I really hope you get some help .

[Mybestfriends]

Good advice from other's, if you have your Mobile Phone on you maybe Sound Record, take a Pic or 2 of things that could, help your Report. Hope you get help.

[Dalfie2020]

I’m so sorry to hear that you’re feeling lonely and have no friends and on top of that you have the awful situation of living somewhere like that. Yeah the advice above is good and hope that helps. I’d also suggest speaking to a GP this might raise the alarm from another angle if you don’t feel you’re getting anywhere with anyone else.

[49Twister]

Hi, are you able to give any more information, what area you live in, name of support company, do you have a learning disability, if not what is your disability? Do you have any family or friends who have your best interests at heart who will support you in making a complaint? Why is this place not CQC regulated, surely it should be if it's looking after vulnerable people. Yourself and others have obviously reported this previously to social services and police etc and no one does anything!! It's really shocking and hard to understand as no one should be treat like this. Sorry for all the questions, but I'm just trying to get some understanding of the situation your in to try and help. As you've tried all the avenues I would suggest, like social services what about getting in touch with your MP as they should investigate this. As someone else has said get in touch with your GP, book an appt if your able to, tell them your concerns, but also they can probably help with your loneliness issue which must be impacting on your mental health. Sorry I can't be more help but please keep us posted on how you get on, take care.

[XGCC in reply to 49Twister]

CQC should regulate personal care aspect.

[Maurice_Mencap Partner]

Hello Anon_froggy63 , sorry to hear about your situation. It's really worrying to read about the descriptions of restraint - this is a safeguarding issue and should be raised with the safeguarding team at your local authority.

If you're not sure about how to do this or feel you could do with some support, please contact our Learning Disability Helpline on 0808 808 1111 or email [e-mail], and our advisors will be able to assist.

[FELTSPAR]

Does CQC regulate supported living?“

CQC does not regulate premises used for supported living; this inspection looked at people's personal care and support. The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance.All inspections: Supported Living - Care Quality Commission”

cqc.org.uk/sites/default/fi...

By supported living we mean schemes that provide personal care to people as part of the support that they need to live in their own homes. The personal care is provided under separate contractual arrangements to those for the person’s housing. The accommodation is often shared, but can be single household. Supported living providers that do not provide the regulated activity ‘Personal care’ are not required by law to register with CQC”

[49Twister in reply to FELTSPAR]

Hi, I always thought all supported living establishments were regulated by the CQC, and never knew that this only applies if they provide personal care !! Thankyou for the info.

[Ilovecows]

hi this happened to me I’m not surprised what your writing on here I’m so sorry you can send me a message if you want

[jazzy15]

I'm so sorry you are experiencing this.

The advice you've been given is good, so I won't repeat it.

On the separate issue of Loneliness, I can relate to how damaging Loneliness can be. I'm in a very different situation than you, but I've felt alone for a number of years now. Loneliness isn't discriminatory, anyone from any walk of life can find themselves alone in life & we are never far away from someone who is feeling just as lonely.

Have a look at local support groups, if you can't do face to face, there are a lot of online groups now. My daughter for example has joined online quiz nights, craft nights, Mario kart racing nights, among us even online music groups. Look for things you are interested in & any chance you can get that human interaction, use platforms like this to reach out, find people with similar interests. From that friendships may form, and you may find that person or people that you can confide in, laugh with & not feel so lonely

[CoyoteU]

I'm surprised I thought every home was regulated I have a full time job now but I have been working for many agencies before then. I hope that you find somewhere that actually does it properly .