*screams*: I called up BIRU because google told me... - Headway

Headway

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*screams*

bexx87 profile image
5 Replies

I called up BIRU because google told me there number was HITU (grrr) so BIRU game me there number instead and I called up HITU and asked if they had received my referral from my gp and how long it would take and the answer was no we haven't received a referral from your gp for you but if you give me your gp name I can just check and go back to them and say you have called chasing but we haven't received any thing

I am ready to have a mental break down so much time has been wasted from the pointless blood test to now this and all the while I am finding it harder and harder to have a normal life ....

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bexx87
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5 Replies
Jaxs050783 profile image
Jaxs050783

Try and relax about it, I know it’s easier said than done but your doing as much as u can and it’s not in your hands.

If anything like me it would stick in my brain till I can think of little else.

Get exercise, fresh air and try to chill.

paxo05 profile image
paxo05

Try and relax Bexx...yep not easy. Time is also a strange concept to grasp at the best of times.

Chasing referals is no joke. When that say six weeks they really mean six months.

Keep at them and you will get there.

Good luck and keep calm.

Pax x

bexx87 profile image
bexx87

I'm on lunch at the moment I am ready to call up my GP and go ballistic at them but that won't get me anywhere I will be calling hitu back up if they don't update me when people rub up the wrong way I become the Tasmanian devil and if we were still next to frenchay I would have gone in and locked up so they are lucky in in the centre

bexx87 profile image
bexx87

HITU called me back and said there was no referral for me and to go back to my gp, called my gp 9and calmly explained the situation) who said that has referred me to BIRU and I called them and they said their out patient receptionist is off this week but it was a challenge to explain that I was chasing a referral and she didn't understand she thought I either wanted to admit myself or see a patient but I got the date from GP when they referred me and the BIRU reception took my name and number

brumatmed profile image
brumatmed

In my experience (which is limited) GP's tend to panic in situations where they are not specialists and there is a note 'on file' that you have already been referred to a 'specialist' and you are now back in general circulation. I used to have a GP who would refer me for a test and then do nothing from the results unless authorised to do so by a specialist - this usually would be a change in meds which, again wouldn't happen without exhaustive delays while specialists and GP's played shuttlecock with my notes. This could have been speeded up by a quick look at the BNP for contra-actions and side-effects for the planned next step, but the specialist has to be seen to earn his fast car while the GP frets that as he isn't a specialist in all matters neurological (after all who is!) so feels it in my best interest (and his in case it goes wrong and I am one of those people who sue for medical negligence) to nothing until its 'rubber stamped' - that way I can sue someone else and he can live to fight another day.

In short 'Relax, chill and panic ye not' remember the wheels of neurology will carry on turning at a painfully slow pace and there is nothing you can do about it

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