Lost messages

[comanchero]

Hi all again just a short one to say last message was 2nd try has lost first one when pressing submit button I was quite frustrated when this happened I am not very IT literate so tried again with a shortened version I wondered If others had same trouble on this site? comanchero

[cat3]

Yes John, frequently. The only way I manage to hold onto messages is by copying & pasting more & more content as I type.

I can be in the middle of typing and whoosh ! it all disappears. Or another time it will all vanish just as I click on the 'submit' button.

So I copy & paste incrementally then do the whole post just before I send. If it's lost I just smile because it's all still waiting to be pasted however many times I might need to try.

You say you're not IT minded so, if you want further explanation, I'm happy to oblige. Cat x

[randomphantoms]

As Cat says it happens quite often to me too.

Usually when I'm tired or anxious to reply to someone.

Still we get there in the end so thumbs up to us for sticking with it.

Love n hugs

Xoxo

[MXman]

Funny you know as if I have a long reply I always copy the text just in case haven't lost one yet but theres always a first time. Using a iMac which helps too. X

[sca2013]

I find typing it in say Microsoft Word program first and then copy and paste it here works well for me.

[headwayuk Partner Headway]

Hi Comanchero,

Very sorry to hear you're having this problem. Can I ask you to report it directly to HealthUnlocked please?

If you click the 'Help' link at the top of the screen, then you'll see an 'Email us' link on the right.

This will give you a chance to report the problem to the people who operate this website, so they can help avoid the issue and look into fixing the problem.

Once again I'm very sorry to hear this and I hope we can get it sorted out soon.

Best wishes,

Andrew

Headway