I posted on my GP practice NHS website my thoughts and observations in early July on the way they had acted to my blood tests taken and results given to my surgery after a number of visits to A & E and later Ambulatory Care and then not acted on by my surgery.
Well they are so on the ball they replied this week! So it takes them 3 months to even get around to look at what their patience's are saying about them.
"Please contact the Practice Manager to discuss this matter further - as we should not be sent results that we have not undertaken, without clinical information."
The facts are they were sent all the test results. They (GP Practice) sent me a hand written letter to come in to discuss them? But missed the information on there stating what they found. They were also sent a full report of what was found and conclusions and further treatment by my GP Practice, Which I was CC'd in, it took my letter to convince them they had even had one. But even though they said they were not aware of any changes? My heart tablets were changed in my prescription as suggested in the letter they claim they did not have before I saw them?
Why cannot they just admit they messed up?