Update

[Gaz22]

Been trying to get through to the cardiology department for 2 hours still not spoken to anyone just says they are not available

[10gingercats]

Most secretaries seem to work part time at our local hospital so it very hit or miss to get through to one of them....and nobody ever rings back these days.

[Gaz22 in reply to 10gingercats]

Left a message I will keep trying,Thanks

[Tos92]

You may be able to locate an email for your local cardiology department online using their hospital site if you don’t hear back or get through to them via the phone. I have the same problem with my local cardiology department so I made sure I got the numbers of two different secretaries’ if I cannot get through to reception which you might want to consider in the future.

Good luck.

Tos

[Gaz22 in reply to Tos92]

Thank I will keep trying the cardiologist I usually see his secutary works later on in the week

[meadfoot]

My hospital never answer the phone, their mailbox is always tagged as full. It is totally impossible to get through They don't answer emails either. Not good. Hope you can get through somehow.

[Gaz22 in reply to meadfoot]

I will keep trying

[andrew290171 in reply to Gaz22]

Totally useless these days not there fault though

[NLGA in reply to meadfoot]

Sounds exactly like mine

[BeKind28-]

Hello

Keep trying and leave as many messages as you want

Do you have a email address for them if so I would be sending them as well

Good Luck I hope they get back to you

Let us know how you get on x

[Gaz22]

I think I have an email address at home will have a look when I get back home, Thanks

[Gaz22]

Just sent an email to cardiology department

[Lowerfield_no_more in reply to Gaz22]

It will be interesting to see if you get an email reply. The hospital urology secretary (with whom I have a really good working relationship) told me they won't reply to or send out emails due to 'patient confidentiality'. Texts, letters and phone calls are fine.

[Gaz22 in reply to Lowerfield_no_more]

We will see.

[Handel in reply to Lowerfield_no_more]

I get secure emails from the cancer clinic (not very often) but I had to create an account with the oncology dept! Hope you're gtting on OK. xxx

[10gingercats]

If you are close to the hospital you might try going along and speaking to their receptionists.

[Gaz22 in reply to 10gingercats]

I will do If I don't here anything

[Ladyinred45 in reply to Gaz22]

If you don’t get any where I would recommend that you contact PALS and they will support you.

Lisa

[Gaz22 in reply to Ladyinred45]

Will look into it thanks

[Juke77]

Email them and copy in your local MP and the head of NHS in your area. That worked when I was in the NHS. The cardiology department where I worked didn't have an answer machine to leave a message, and only had 1 full time and 1 part time secretary. Good old government cut backs. This wasn't a new problem it had been going on for the 20 years I worked for NHS.

[Gaz22 in reply to Juke77]

Will look into it ,Thanks

[Elsabounre in reply to Juke77]

Copy the newspapers as well..each and every time...you need to force them to respond in a timely manner.

[Barre01]

I resorted to writing a letter to get a response from my cardiologist department.

[NLGA]

been like that for months with mine

Then the cardiologist secretary gets your hope up by having a answer phone but you never get a return call

[Gaz22 in reply to NLGA]

I have been waiting for a 72 hour ECG holster monitor since last September,Also waited for an Echocardiogram 13 months only got in then because of cancellation

[NLGA in reply to Gaz22]

Well I’m not surprised sorry to say I had a 24 hour monitor in November after waiting since March and to date I still have no results

My echo was finally in early December and still no results

PALS have been trying to help but getting no where

[Spangle14]

As much as I have always admired our NHS, that admiration is beginning to wane, so much so, that when I pass hospital picket lines, I no longer feel supportive, which is very sad. Perhaps us patients should be more organised and protest about such appalling services. It's the same old story, from GP practices to hospitals and I won't even touch on all the services that have been cut!

[Spangle14]

Sorry Gaz22 not the most helpful of replies

[Gaz22 in reply to Spangle14]

That's ok, I will just wait now till I here something, I will be going back to work a week on Monday, In my head I am not expecting to hear anything by then

[Handel in reply to Gaz22]

I really hope you hear something. xxx

[Elsabounre]

They leave you no choice but to call the ambulance if you are calling because you are unwell..going to the A&E may also become a day trip with many ill people waiting for hours..it seems that the NHS needs a new set of leaders..more staff and definitely new rules..it is not as if you are calling to shoot the breeze..you are calling because you need help..shame on them..I know people will reply how busy they are..but but does not solve the problem..

[Gaz22 in reply to Elsabounre]

You are right there

[Thanksnhs]

Hi sorry to hear what happened and the trouble you are having getting through to the hospital, I really hate having to try and phone them, I think it's just luck if the call gets picked up, could your GP try and get an appointment they might respond to them. I hope you get a response soon. Char

[Gaz22 in reply to Thanksnhs]

Had a go appointment last week, They said I need to get in touch with cardiology myself also said give it a couple of more weeks for cardiology to get in touch

[Gaz22 in reply to Gaz22]

Also GP said they don't want to alter my medication till I have seen cardiology department

[Thanksnhs in reply to Gaz22]

What a nightmare if you can't get through to them it's so frustrating voicemail coming on and then they don't bother phoning back. I hope you can get a hold of them soon. Char

[Handel in reply to Thanksnhs]

Hope you're doing ok xxxxx

[Thanksnhs in reply to Handel]

Hi still in a bit of pain and frustrated that I can't do much at the moment. I have managed a couple of small walks round the block, I just need to be more patient and realise that recovery will take time. Char x

[Handel in reply to Thanksnhs]

You'll get there Char. I hope springtime will land soon as that always makes you feel better! Off for a CT scan next Thursday so fingers crossed. Just hope Gaz22 gets some response. Love and hugs. Jan xxx

[Thanksnhs in reply to Handel]

The nights are definitely getting lighter now, thank goodness hopefully spring is round the corner. I hope your goes well and you don't have to wait too long for the results. Take care char x

[Handel in reply to Thanksnhs]

❤️💕xxx

[Gladiator1951]

This is what socialist systems do.

[Gaz22 in reply to Gladiator1951]

Just hoping what I had happen doesn't happen again till I see someone

[Gladiator1951 in reply to Gaz22]

Wishing you good luck, but perseverance is better.

[Gaz22 in reply to Gladiator1951]

Thanks I will keep trying

[Handel]

Good luck Gaz. We're all thinking about you. All the very best. Jan xxx

[Gaz22 in reply to Handel]

Thank you will keep you updated,Thanks again

[Gaz22]

Sent an email to cardiology department last week and replied today they are looking into the report from A+E , Thanks