Keep going: Hi, I am sorry to hear you... - British Heart Fou...

British Heart Foundation

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Sailblue profile image
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Hi, I am sorry to hear you are having such a bad time. In my experience some GPs are better than others. Change your GP or tell the surgery manager you do not feel you are getting continuity of care. I did this once after seeing 5 different doctors and constantly having to go through the same thing. They then made changes and even phoned to apologise when the receptionist ( ie pseudo doctor) refused to put me through and I ended up in A and E.You will find that doctor you have to try too hard I know but don't give up.💪

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Lezzers profile image
Lezzers

I completely agree with you, some people seem to have better care from their GP/surgery than others. Changing GP's/surgery is not always an option if, like me, you live in a small village that's shares the practice with the next village. But definitely let the practice manager know about any problems you're experiencing. I had to do this just recently, having given just a brief outline of the challenges we've been facing since we joined this practice the manager completely agreed it was unacceptable and that going forward things will improve, if any further issues then to contact him. To put it into perspective the surgery has only just come out of special measures & is still marked for 'further improvement'. In the last month the surgery has taken on a specialist paramedic, a specialist cardiac nurse & another nurse practitioner. The practice manager is also new, and already there is a marked improvement in the care & services, I'm very hopeful that things will continue to get better.

Sailblue profile image
Sailblue in reply to Lezzers

Yes, they have their own challenges. I am eternally grateful to all the medics that have been looking after me. The nurses look exhausted in the hospitals and are caring but sometimes they are so stressed. We all know why. Shout out to the NHS 🥰

Lezzers profile image
Lezzers in reply to Sailblue

I totally agree. My husband is the one with health issues, he's had 3 emergency admissions to hospital this year & despite the challenges facing the NHS he has had excellent care & the nurses have been wonderful. Even the ward dr's have been great, though not always good on communication but then my husband doesn't help with that aspect of his care. Overall from a heart perspective my husband's care is exemplary under his nurse, EP & cardiologist. The only fly in the ointment has been the care from the GP, the surgery itself & his oncologist but hopefully that's all now being addressed

Sailblue profile image
Sailblue in reply to Lezzers

Yes, docs and nurses are some of the funniest people I know. I guess that is what gets them through the day. In ACA the doc told me to come back if my hr goes below 50. He said ' we don't like 50 but we also don't like 0 either' with a wry smile. I thought this was hysterical and made me laugh but some people might have been offended. It takes all sorts !

Lezzers profile image
Lezzers in reply to Sailblue

Yes, we use humour to get through some of our bad times, nothing I like better than a good or bad joke. As you say some of the funniest people are the dr's & nurses. One of the dr's seeing to another patient in the ward (there is only 3 beds in the ward) had us all in hysterics as he was really teasing one of the nurses, not sure what his patient thought of it but it certainly cheered up my husband & the other patient.

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