My 84 year old Mum got a positive lateral flow result on Tuesday evening. I advised her to report it. She did so & was told she might be eligible for anti viral medication. On Wednesday a doctor rang her & said she could have the meds but she decided not to have them! grrrrrrr!!! The doctor gave her the hospital phone number incase she changed her mind. By yesterday evening she'd seen sense & rang this morning. Meds plus an oxygen level monitor have since arrived, delivered by courier.
Brilliant service