I'm really a slate and chalk girl. I've never learned to drive my laptop/phone/tv/dvd player. If anything needs sorting I take it to the shop or call up one of my grandchildren, they pop round and sort it for poor old fashioned Granny.
I have a Virgin phone. (an aside that should make you laugh. When I needed a new phone my helpful daughter texted asking what network I was with and did I want to stay with them. Not thinking I texted back "Am virgin at the moment but open to offers" - I've never lived that down)
Weeks ago Virgin sent me a new SIM card, I must exchange it or my phone wont work. All my numbers were on my SIM. Of course I would go to the shop/call up a grandchild, however I'm still shielding.
So, after going online, spending hours trying to understand what I had to do I finally transferred my contact details into the phone and changed the SIM.
Honestly a whole morning!
When Covid has gone I'm going to be much happier.