Profile: Trying to update profile but it won't... - AMN EASIER

AMN EASIER

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sandyo5 profile image
sandyo5
•6 Replies

Trying to update profile but it won't let me put in anything for what medical condition I'm interested in. AMN as both my son and I have it😟

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sandyo5 profile image
sandyo5
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6 Replies
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COwithAMN profile image
COwithAMNAdministratorAMN EASIERVolunteer

It's not all that intuitive! Just below where a condition is listed, there is a button that says "+ Add Condition". You need to click that and you get a separate window where you can type in the condition and any treatments you are taking. Then save it. You can add as many conditions as you want.

Hope this works for you. Let me know if not and I will help.

sandyo5 profile image
sandyo5• in reply toCOwithAMN

Thank you; I'll try:) OK, I did and it does the same thing. I enter ALD/AMN and then it does not allow me to go forward - no "next" opportunity. Also tried spelling out the diseases with the same result 😟 Now I can't get this to post

COwithAMN profile image
COwithAMNAdministratorAMN EASIERVolunteer• in reply toCOwithAMN

I think I see the problem. The system is set up with some pre-set medical conditions. So, if you type, for example, AMN, it doesn't recognise it. If you type adrenoleukodystrophy it does.

So, try using adrenoleukodystrophy for the moment. I will ask HealthUnlicked to put adrenomyeloneuropathy in at least.

Good for you for having spotted this problem with profiles. I will try and learn more about how it operates.

Chris

sandyo5 profile image
sandyo5• in reply toCOwithAMN

Tried adrenoleukodystrophy; had done that before. Same problem:(

COwithAMN profile image
COwithAMNAdministratorAMN EASIERVolunteer• in reply tosandyo5

When you click on "+ Add Condition" do you get a separate window where you can type in "adrenoleuokodystrophy"? It should offer that as a condition so you can click to register it. Then you click next, and it goes on to ask about treatments you may be taking, how long etc.

nikolahn profile image
nikolahn

Faced the same problem.

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