My husband & I recently received letters from our
GP practice advising us that their database need to be up-to-date (due to NICE guidelines) for people who are on NOACS & that relevant tests are showing to have been done. Hence appointments were made to have bloods taken.
These were done on Monday. I went first, husband after. As an afterthought he asked what the test was for. The nurse said it was for his prostate PSA (which he has to have 6 monthly following his cancer). However, he’d had this test last month. So thought I would then ask what I had been tested for ...... told it was for my cholesterol. Couldn’t believe it! When my husband made the appointments for us he handed the letters to the receptionist, who should have then clipped it to the blood envelope, or relevant form completed. Not rocket science 🤬
Apology was made by receptionist saying she didn’t know what happened there & appointments were made again to have the correct tests done.
If we hadn’t asked no one had been the wiser, as we’re not sure if the error would have been picked up.
What a waste of time, money & resources. I’m
sure it must be happening all the time.
Sorry for the rant, but a lesson learnt as to ask what you are being tested for. Which we shouldn’t have to. I know not everybody can.
Right bloods taken this morning, hence doubly bruised 😫. Always have problems with taking my blood - told I have very small veins.
Best wishes Ally