Changes to the site

[matt]

Hi Everyone,

I thought I would write a post to clarify a few issues that are being brought up with regard to the platform’s upgrade.

First, we’re glad you’re here. I know it was a pretty frustrating experience for some of you to get back into the platform at the re-launch. We’re really sorry about that.

Some of the headlines-

What happened to notification emails?

When we launched there were, as many of you know, a number of technical hiccups. To better control the situation we temporarily disabled notifications. We did this to limit the amount of traffic to the site (we send over 2.5 million emails a month) in an effort to limit the number of people who might run into the bugs. These notifications will be turned on again next week (the week starting Jul 15).

Why was I having problems logging in?

We tested the system across all browsers including iPad/mobile before we launched but sometimes you can’t replicate real life, and login was unfortunately what suffered the most in this. Most of the early login problems are now fixed, but a few people may still be being logged out when they are browsing. We’ll have that straightened out soon.

Where’s my badge!? Why are my photos psychedelic/upside down? etc

Almost all of these type of issues we are aware of and on our list of fixes over the coming few days. We have had to prioritise the most urgent ones first. You can go to support.healthunlocked.com or email [e-mail] to help identify any you think we might have missed.

Where are my blogs?

As most of you have noticed ‘blogs’ have been renamed to ‘posts’. However, all the same content is still there. A lot of users told us they were daunted by the idea of blogging when they first joined the site so ‘posts’ are aimed to make it easier and more welcoming.

Some information on the bigger bugs

Can’t login with username / email - fixed

Links in activity feeds lead to an error page - fixed

Usability issues with internet explorer 10 - fixed

Links from public profile lead to an error page - fixed

Changing password from account page not working - fixed

Changing password from the ‘forgot password’ link on the login page - in process - it usually changes the password, but might tell you it didn’t.

Finally, thanks for still being here and having the faith in us to get things back on the rails.

Best wishes

[poppystorey]

tHANK YOU THIS EXPLAINS IT ALL THOUGHT I HAD LOST YOU ALL FOR EVER POPPYSTOREY

[BobD Volunteer in reply to poppystorey]

Hi Poppy, I wasn't going down without a fight!

Lets hope the e mail notifications are the last glitch to fix and we are all back to being mates again very soon. I miss reading all the posts and seeing if I can offer any help. I may even get my "volunteer" status back one day!

Bob

[Hidden in reply to BobD]

You will, don't worry!! Let us just sort through these things first but we promise, we'll be back

[bigE]

Well I think I'm slowly getting a handle on the new version of the site,slowly setting back up various PC's laptop's tablets etc. So hopefully will get there soon.

A week since my ablation and back in work today all went well

[SRMGrandma Volunteer]

Or ...does anyone remember a couple decades ago when Coke rolled out NEW Coke and the consumers were so unhappy and unimpressed that after a few months they went back to their winning formula of Classic Coke and everyone was happy again ....just a thought.

[Offcut]

OK blogs are now Posts but how do we find our old Blog / Post?

[Terjo]

Please, oh please ,can we have the latest post come up first ?