pharmacy: Good Evening Wondering if any one can... - Thyroid UK

Thyroid UK

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pharmacy

Foresttime profile image
15 Replies

Good Evening

Wondering if any one can advise me as to whether parmacy2you are good to use. I use Mercury Pharma thyroxine and having big problems with local pharmacists. What do others have written on their prescriptions to be able to get exactly what they want, I am told different things from different pharmacists, it is quite frustrating.

Thank you very much.

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Foresttime profile image
Foresttime
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15 Replies
SlowDragon profile image
SlowDragonAdministrator

Mercury Pharma and Eltroxin are identical and both made by Advanz

Pharmacies often list Mercury under Advanz

To get brand you need prescribed by pharmacy correctly GP should write prescription like this

How to specify brand levothyroxine on Prescription
Foresttime profile image
Foresttime in reply to SlowDragon

Thank you for your reply. My GP already puts Mercury Pharma on the prescription, but the pharmacy wants Eltroxin on there. Would it be sensible to put Mercury Pharma Eltroxin on prescription and should Advanz be included? I think once the prescription is correctly written I’ll go to an independent pharmacy.

SlowDragon profile image
SlowDragonAdministrator in reply to Foresttime

I would write

Levothyroxine sodium 100mcg levothyroxine (Advanz Ltd. Mercury Pharma or Eltroxin)

Foresttime profile image
Foresttime in reply to SlowDragon

Thank you I’ll speak to the GP. The pharmacist also said they’ve stopped making 100 mcg, I can’t believe that. Are they correct or not?

SlowDragon profile image
SlowDragonAdministrator in reply to Foresttime

That’s absolute garbage

Mercury Pharma customer care phone number 

healthunlocked.com/thyroidu...

Jaydee1507 profile image
Jaydee1507Administrator

Sorry but cannot recommend Pharmacy2U. I tried them for a while but there's a few things I have specified on my prescription meds, and trying to get through to anyone on the phone or even by email was a total nightmare if there were any issues. Stick to local independent pharmacies wherever possible.

I was told to get the brand written in the first line where the dose and name of meds is written.

Foresttime profile image
Foresttime in reply to Jaydee1507

Thank you for your email. A shame pharmacy2u isn’t recommended. I’ll try an independent pharmacy once the prescription is correctly written, though I thought it was correct.

Moonglo profile image
Moonglo

Hallo there, I’ve been using them for around 4 years. I’ve found their service to be excellent. Swings and roundabouts!

Foresttime profile image
Foresttime in reply to Moonglo

Thank you Moonglo. Do you ask for the difficult one Mercury Pharma, and how is your prescription worded so as to get what you need?

Moonglo profile image
Moonglo in reply to Foresttime

sorry, I don’t have that prescription.

Niteflite profile image
Niteflite

I’ve used pharmacy2u for about 5 years and couldn’t speak highly enough of them. They were very helpful when my old surgery was being deliberately difficult and I find their customer services good. It’s also a relief getting my prescriptions delivered as I can’t easily get to a chemist.

Foresttime profile image
Foresttime in reply to Niteflite

That’s good to know, thank you. I’ll ask you the same as I asked Moonglo, do you ask for the difficult one Mercury Pharma, and how is your prescription worded?

Niteflite profile image
Niteflite

I don’t know exactly how the prescription is worded. My doctor simply states on it that I should have a certain brand and pharmacy2u comply. They tried to get Glenmark but not surprisingly this wasn’t possible. I now take Teva without a problem.

mumellis profile image
mumellis

Mm I have that on my prescription, Mercury Pharma only but that still doesn't mean i get it, as long as it is not Teva, I go with the flow, what with the difficulty getting to see a GP the years of waiting for treatment for Chronic back pain and now even the dentist is dumping me cos i haven't been for a year I have lost the will to fight. 😔

helvella profile image
helvellaAdministratorThyroid UK

They do not supply any UK levothyroxine makes. (Indeed, they only supply two makes of levothyroxine product.) Someone trying to remain on their existing product will not find them useful.

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