Axa health insurance: I am lucky enough to be... - Thyroid UK

Thyroid UK

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Axa health insurance

Saintrockz profile image
18 Replies

I am lucky enough to be under my husband's work policy which means I need an open referral from the gp and then I go to axa for a specialist endo, does anyone have any experience of this. I live in ha3 Harrow so will be offered I'm assuming an endo near by, I was hoping someone might p.m. my best option....

Many thanks everyone for your kindness

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Saintrockz profile image
Saintrockz
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18 Replies
Buddy195 profile image
Buddy195Administrator

I’ve seen an Endo with AXA PPP (not in your area however), all was fine but the insurance company only allowed a couple of follow up visits, as once I was diagnosed I received a letter saying they didn't cover Chronic conditions. I hadn’t even realised thyroid conditions were chronic. I’m sure someone will message you & recommend an Endo in your area. Best wishes.

Saintrockz profile image
Saintrockz in reply to Buddy195

Thanks buddy for your quick reply....I thought as much...but I just want to get a sympathetic endo who will either write or instruct my gp for a script

ZoBo profile image
ZoBo in reply to Buddy195

Yes it's classed as chronic as once you have thyroid disease as you know you can't 'recover ' from it, you will always need some form of treatment and gave to be monitored for life. If you've just had the consultation and been diagnosed, you're lucky they have given you two follow ups, you may need to go o the NHS at some point.

Mistydeb01 profile image
Mistydeb01 in reply to Buddy195

Someone needs to tell the doctors it’s chronic cause they sure as shit don’t know that

Charlieboots profile image
Charlieboots in reply to Mistydeb01

Thank you for your honest response. I have lost all faith and trust in the NHS ......and I worked for them many years

SlowDragon profile image
SlowDragonAdministrator

Email Dionne at Thyroid UK for list of recommend thyroid specialist endocrinologists...NHS and Private

tukadmin@thyroiduk.org

If you have the name of an endocrinologist you might consider seeing you can put up a post asking members for any feed back, by PRIVATE MESSAGES ONLY

Cat013 profile image
Cat013

Saintrockz I have just used my ex husbands AXA PPP insurance for a thyroid endo for myself and my daughter (with his consent of course 😂) and my daughter has been approved for an MRI and blood tests as they’re not sure what’s going on. So she’s not diagnosed with anything. However they know I have a preexisting thyroid condition and I’m still covered for everything anyway (although I’ve not seen anyone yet - I’m after t3) bar prescriptions. You’ve probably checked your cover already but definitely worth doing as they aren’t all the same.

I’ve found an NHS endo in London who has previously prescribed t3 from Dionne’s list. His secretary said I’d need to use the NHS route to get it prescribed otherwise I’d have to pay for it myself via a private prescription. I was told the best way to prove I need t3 is by the DIO2 gene test which I did and unsurprisingly was found to be a poor converter. So I’m hopeful this will be a good route to take. I can’t give you my daughter’s endo info as he only sees children.

If London isn’t too far I’m happy to give you his name if you message me. But bear in mind I’ve not seen him yet, I’ve only spoken to his secretary who was very helpful.

Xx

dizzy1979 profile image
dizzy1979 in reply to Cat013

Would you be able to pass the details to me please? This sounds perfect for me 🙏🏻

Cat013 profile image
Cat013 in reply to dizzy1979

dizzy1979 Will do.

As SlowDragon said email Dionne at thyroid UK too as they can give you a big list 😊 x

dizzy1979 profile image
dizzy1979

I’ve just stumbled across your post, I have axa Healy cover through work but never knew it would cover thyroid issues, I don’t know why I have never considered this option before. I don’t live far from harrow, I’m in oxhey, so would be really interested in the referrals you get from others too.

MMaud profile image
MMaud in reply to dizzy1979

Dizzy - As another PPP bod, it will depend on the terms of your policy. They do various tiers of cover, for the general public, then their own staff scheme, which is a bit different.

Provided your policy covers this sort of thing, they will usually cover investigations, but once a long term condition is diagnosed, it gets a lot trickier.

If you are considering making a claim, please be sure to call the number on your membership card and have your consultation, and thereafter any additional costs agreed beforehand, or it could turn out to be expensive.

Once things are agreed, things are usually very straightforward.

Good luck with it all.

dizzy1979 profile image
dizzy1979 in reply to MMaud

Thank you, I will call them first thing tomorrow. I used them last year for allergy testing and the process was really quiet straight forward. I have no idea what the policy covers tbh, I am sure I filed the paperwork somewhere safe, but not somewhere that I can actually remember where. Thank you for the advice.

MMaud profile image
MMaud in reply to dizzy1979

They will know what cover you have as son as you make contact, so don't fret about that aspect.

ZoBo profile image
ZoBo

If you are insured, you can do your own research and find one yourself. You would need to check that you are covered by AXA for that consultant. Have you spoken with your insurer? You will need a claim number in order to have a consultation, speak to them first.

Saintrockz profile image
Saintrockz

I understand that I can do my own research, but as my policy states I must get an open referral from my gp and then Aaa will given a choice of three I thought I might ask if anyone had any knowledge of the process this is my firstcreferral I'm sure once I'm seen and my condition is deemed as chronic I will have to pay. I will be honest I'm overwhelmed and my head is spinning with thoughts fears and anxiety how much will it cost - the appointment and the following tests the prescription and the meds. I'm not confident to self medicate but I'm not a bottomless pit of money and I desperately want to get better. All my concerns have been dismissed as singular events, care tunnel, hair loss, weight gain, anxiety, tiredness, panic attacks, low BP being freezing all the time, capital tu url, water retention, no doctor once said this could be year thyroid. I dnt want to waste the axa insurance.... So I'm so grateful all you kind souls are there to help and guide. I appreciate it a lot

Buddy195 profile image
Buddy195Administrator in reply to Saintrockz

AXA ppp covered me seeing a psychotherapist for a year when GP diagnosed anxiety. It was joining this forum that gave me the ‘lightbulb moment’....that my increased anxiety was a symptom of being under medicated for Hashimotos. Once I was on a higher dose of medication & key vitamins in range, the anxiety diminished considerably. Re physical signs- hand tremor and pins & needles (refered to hand surgeon) and palpitations (referred to cardiologist). All covered by AXA. Again, forum members have helped me understand that these physical ‘hyper’ symptoms occur when my medication needs adjusting. Please keep posting if you need further advice or support.

MMaud profile image
MMaud in reply to Saintrockz

AXA insurance are there for you. You (or your partner) are paying for it, either literally or as a P11D benefit.

Of course, a hefty claim can wipe those premiums out in an instance, but let's be utterly clear here, PPP would not be in existence if it didn't make profits. The percentage of members making claims in any one year is (relatively) tiny.

I have never had PPP offer me any consultant choices, but then, by the time I ever called them, I have pretty much decided whom I want to see and where. The call would usually go along the lines of:

"I have been experiences with x, y or z, which my GP has been working on, but we have reached a point where he/she agrees a more specialist opinion would be beneficial to me.

I would like to see Mr X at Y hospital, where he does some private work. The balance of the time he does NHS work at Z. Is that something you would be comfortable with?"

At that point, I would usually be reminded of my policy excess, and told to crack on and arrange an appointment, but with a warning to keep them in the loop for any proposed interventions - tests or whatever.

I often find in these things if I am firm in my needs, taking the provider to where I want to go works best, rather than them start their own thinking, when I've usually done plenty already!

PPP (BUPA, or any other such provider) isn't perfect, but they can be a real big win, when in a (health) bind.

Fingers crossed for you.

Sikabum profile image
Sikabum

My advice is to find a plan which covers the services you most often need for your health like: Diagnostic tests, such as CT scans and MRI scans; Surgery, and which fits best for you. I'm currently in the UK as well so my insurance plan right now is from Bupa. I found it the most suitable for me that it covers the hospitals I like and the price is not over the moon. I chose it with the help of healthplan.co.uk. healthplan.co.uk/ is a company of qualified health insurance brokers.

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