HELP PLEASE: I have not received the usual daily... - Thyroid UK

Thyroid UK

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HELP PLEASE

Opatija profile image
5 Replies

I have not received the usual daily HealthUnlocked update since 20 February. I have messaged the HelpCentre but have not received a reply.

Apologies for this post, but unsure who else to notify.

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Opatija profile image
Opatija
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5 Replies
Clutter profile image
Clutter

Opatija,

Click on your username > Account Settings > Communities > Check Email me when a someone creates a post in my communities > Digests > Check Email me a daily summary of what's new in my communities > Save Changes

If the boxes are already checked > uncheck them > Save Changes > Recheck the boxes > Save Changes.

If that doesn't work (it will be tomorrow when the next updates are sent) you will have to email support@Healthunlocked.com for help.

Opatija profile image
Opatija in reply to Clutter

Clutter,

Thank you!

sunny-64 profile image
sunny-64 in reply to Clutter

Thanks Clutter ,i had same problem :))

Opatija profile image
Opatija

Clutter,

Since receiving your reply, Support at HealthUnlocked have replied to my email and tell me there is a problem with the system, which technical support are investigating. They are aware that since 21 February the system has not been sending out the correct amount of Daily Digests.

silverfox7 profile image
silverfox7

Ah that explains a lot as I had one missing. It it was ok the following day with out me looking into it. I was beginning to think I had deleted it by mistake it yeah said not!

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