This is not the first time we have been here - some patients being told there are supply problems (with MercuryPharma levothyroxine, in this case), yet the official line being plain that there is no such issue.
I really don't know how this comes about. My suspicion is that there could be a distribution problem. Perhaps one of the companies that handles the product failed to have the right amounts in the right places at the right time? Even though there is plenty in total.
Hopefully the response I had is both true and the end of the issue. But if you are told there is a problem, please quote this. If they insist there is a problem, try to get more details.
Many thanks for your recent enquiry regarding obtaining supplies of levothyroxine tablets.
We have been in contact with Amco (MercuryPharma) and they have confirmed that they currently have all strengths of levothyroxine tablets in stock. Pharmacies should be able to order these from their usual wholesalers.
I hope this is helpful,
Medicines Pharmacy and Industry Group
Department of Health, Wellington House, 133 - 155 Waterloo Road, London SE1 8UG
E: <person>@dh.gsi.gov.uk T: 020 7972 4149
(Slightly redacted in order not to offer a target for spam, etc.)