Logged out : Hello, I don't know why I keep on... - PMRGCAuk

PMRGCAuk

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Logged out

Petertaffy profile image
13 Replies

Hello, I don't know why I keep on getting logged out of this helpful site but nearly everyday I have to input my login details.Thanks Peter

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Petertaffy profile image
Petertaffy
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13 Replies
DorsetLady profile image
DorsetLadyPMRGCAuk volunteer

It's a pain isn't it...

Have a look at this link, try the suggestions, but if all fails then you need to contact the HU help centre - we are only users, not techies....

healthunlocked.com/pmrgcauk...

Petertaffy profile image
Petertaffy in reply to DorsetLady

Thank you so much for your help Dorset Lady

PMRpro profile image
PMRproAmbassador

It has only happened once to me - can you not save your password with remember me? It is one of HU's foibles I fear so it is worth making sure you know the password - it will equally suddenly start working again!!!

Petertaffy profile image
Petertaffy in reply to PMRpro

Thank you so much for your reply PMRpro, yes I have it stored with within my database and Google ha stored it.

agingfeminist profile image
agingfeminist

are you on a phone or laptop? If you are on a laptop, do you get any wobbles in your internet connection? You will get logged off if your internet connection goes off, or if you restart your computer for any reason.

PMRpro profile image
PMRproAmbassador in reply to agingfeminist

Not if you have ticked "Keep me logged in" which always used to be an option.

Petertaffy profile image
Petertaffy in reply to PMRpro

Sadly not an option now PMRpro.

Petertaffy profile image
Petertaffy in reply to agingfeminist

No I'm on my tablet thank you.

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply to Petertaffy

Of course you are… oh sorry not THAT tablet🤣😂…

Petertaffy profile image
Petertaffy in reply to DorsetLady

Hi Dorsetlady I didn't mean to be in anyway sarcastic. By the way sounds like you're from the Jurassic Coast to which I have visited many times! Probably one of the most beautiful places in England 😍

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply to Petertaffy

Didn’t take it like that -was my attempt at a joke … 😊 JC - and yes I am, and yes it is!

DAW28 profile image
DAW28

That has happened to me recently. Very annoying and for no apparent reason.

Petertaffy profile image
Petertaffy in reply to DAW28

Yes never came across this before DAW28

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