247 Care In own home : My daughter will have 247 care... - Mencap

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247 Care In own home

Cakes2695 profile image
9 Replies

My daughter will have 247 care in her home , how do I set boundaries with a care team and ensure they deliver.

They will sleep in, what can we expect what are their duties regarding cleaning , cooking personal care - activities.

Any advice would be appreciated

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Cakes2695 profile image
Cakes2695
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9 Replies
Jofisher profile image
Jofisher

all I can say is set clear boundaries but inevitably they will take liberties they always do. Keep your eyes and ears open at all times and do checks when they’re not expecting.

Cakes2695 profile image
Cakes2695 in reply to Jofisher

Thank you , i will be .. I live less than 5mins from her house. It is awful having to be like this but i don't trust any provider 100%

Jofisher profile image
Jofisher in reply to Cakes2695

I’ve learnt the very hard way don’t trust anyone and it’s often the ones that you think are nice are the ones you need to be most aware of sad but true. It’s sad to have to say this but this is what we’ve sadly found.

Jofisher profile image
Jofisher in reply to Cakes2695

after two providers abusing neglecting my son believe me nor do I

Mybestfriends profile image
Mybestfriends

Someone I know, had internal Servaylence Cameras, linked to the family Carer. That was because the Cared for had Dementia or Alksymers. Each time there was movement, they got a Notification. Have a search, ask Society or Security or someone.

49Twister profile image
49Twister

Great you have 24/7 care. I'm sure you know your daughter well what she can and can't do herself, and how she has been failed in the past. Good position to be in as she is the only person they have to support so they have no excuses really. Go for it and good luck.

FragileXmum profile image
FragileXmum

When we set up our 2 adult sons in their own home with 24/7 care we were guided along the way by their local authority social worker. She had done thorough care assessments of their needs which gave clear guidance for carers as to their abilities and what help was required as regards personal care, money handling, cooking, accessing the local community, etc. The local authority provided us with a list of recommended care companies, and with the SW's help we then 'interviewed' 3 different company's managers to discuss what they could provide and their approach to care. We settled on one company and have now been with them for 8 years. On the whole we've been happy with the provision. Initially we used to co-interview for new carers and our sons would also be involved, which made them feel at the centre of the process, but now it is much more difficult to recruit if an additional member of the team is needed and interviews rarely happen. Luckily there's been a very good consistent 'core' team for several years now but we're always on edge in case of someone deciding to leave as it takes a long time for our sons to get used to someone new. We have never felt the need to have cameras in the house, but we visit regularly (at least twice at week) and on the odd occasion when something doesn't seem 'right' it is very obvious from our sons' behaviour. We are also fortunate that the senior carer at the house is a very caring man who we think is good and aware of what his 'team' are doing. Good luck!

49Twister profile image
49Twister in reply to FragileXmum

You obviously have an excellent support team, which is great for you and your family but why is this not the norm throughout the system. Why do standards differ so much, I really don't understand why this happens. It does seem to vary depending on what part of the country you live. I'm not sure if it's down to individual companies and their own in-house training ( I would like to be a fly on the wall). In my experience it does seem to just be seen as a job to many people who lack the ability to care. I know the low wages seem to shadow this theory but as usual too many chiefs and not enough indians comes to mind.

FragileXmum profile image
FragileXmum

We realise we have been fortunate, so far, in our experiences. You are right that the wages are so low. We recently met with our MP but although he was (of course!) very sympathetic he couldn't promise that government would fund the sector better in the future so wages could improve. It's pitiful as the need for good social care will only increase and nothing happens to improve the situation. In the case of the support agency we use, there definitely aren't enough workers on the ground but also they have cut down on the number of local managers which has had a severe impact on the quality of management.

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