1:1 and 2:1: In terms of supported hours in supported... - Mencap


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1:1 and 2:1

MojoB profile image

In terms of supported hours in supported living how does 2:1 work? Is that two tenants to allocation of hours? Or two tenants to one support worker?

Many thanks

18 Replies

From my understanding it’s two service users to one member of staff. My son has 1-1 24 hours a day but when out he requires 2-2-1

hi, 2-1 means you as a service user woud get 2 staff,this is how it worked for me at least, i was funded for 2-1 day and both waking night until 2016, i was stepped down to 1-1 for most,and 2-1 for rare long day outs.

its 1-2 i think?, if its 1 staff to 2 service users.


I understand it the same as LDAutie, 2 staff supporting one person. It can be confusing though, why don’t people say that the person will have 2 staff to support them rather than using the phrase 2:1?

No it’s the number of support staff to service user. 2:1 is 2 support workers to one service user.

Leosammas profile image
Leosammas in reply to BenjiB

Dear all can we not use service user? He/she aren’t services. They are people. They have a name.

SpeedyH profile image
SpeedyH in reply to Leosammas

In your comment below, you refer to them as a ‘child’. I think that shows how tricky it can be to find a word that is exactly right. 🙂

Leosammas profile image
Leosammas in reply to SpeedyH

But it’s your child regardless of age. Now if you use terminology like that then we will never move from the stigma of people with autism amd Ld being treated equally like any other. Your observation about my comment of child is pathetic considering you call people with autism LD service users. Ridiculous.

BenjiB profile image
BenjiB in reply to Leosammas

The poster doesn’t refer to who they are talking about, is it their child, their parent, another relative or someone else entirely or is it just a general question. Service user is a term used and isn’t a derogatory term. Unless it a specific question about a specific person, service user covers every scenario.

Leosammas profile image
Leosammas in reply to BenjiB

I know at least 200 people with autism and LD who disagree with you on that. They hate the term service user. Trust me I know. I was at a conference in September 2019 for 600 disabled people they all stood up agains the calling it service user. Have you all asked people what they think? Would they prefer a different word?

BenjiB profile image
BenjiB in reply to Leosammas

I’ve worked in care for nearly 30 years. The terms have changed many times since then. I’ve never heard anyone object to it. I use the gym. I’m a user if their services. If some specifically tells me they don’t want me to use it, of course I wouldn’t. But all reports, care plans, risk assessments etc will use the term in them.

49Twister profile image
49Twister in reply to BenjiB

Totally agree with you BenjiB, someone will always disagree.

Leosammas profile image
Leosammas in reply to BenjiB

And there lies the problem. They will use the term. I would not like you as a support worker working with my son amd saying that.

But heyho

Sorry I bothered.

BenjiB profile image
BenjiB in reply to Leosammas

I wasn’t support worker but a registered manager. Of course I wouldn’t refer to your son as a service user. I’d call him by his name. I don’t refer to my own severely disabled son as a service user either. As we have no clue who the poster was asking for, or if it was just a general question, and as we don’t use names in official documents I’ll continue to use service user as will every professional who works with our young people.

49Twister profile image
49Twister in reply to Leosammas

Leosammas Your so rude with a really bad attitude and wrong yet again !!!

49Twister profile image
49Twister in reply to Leosammas

What term would you suggest Leosammas ? I’m sure the support staff address the people they are supporting by their first name. Service user is a generic term and applies to different communities as BenjiB has pointed out, not just to the learning disabled. You can’t name everyone individually in every situation !!!

Depending on he’s contracted care plans and where is the supported living. If he is living on he’s own and they say they two 1 one then it’s two 1.

But even If he lives with one other person, abs he contracted to have two to one that has to stay like that he’s staff cannot be shared with the other person.

If your person is able and does not need two to one then the second person will be like around between the two people they look after. But generally if they say your child has a two to one then that’s what it means.

Skye_Bear profile image

2:1 means 2 support workers to 1 person needing support. Usually for care needs, hoisting, community access. 1:2 would mean 1 support worker to 2 people needing support for activities, household tasks etc.

Hope that helps a little.

Ok so my son is in supported living he is the tenant of the house. Alone.

In general you can’t have two tenants to the same tenancy.

Unless the house is divided in two flats separably.

So same rules apply two 2 one means just that. Two Carers for one person. Those two carers cannot. Must not be shared with someone else. I hope this answers your question.

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