The other day I went in my local Co-op to buy a loaf of Genius bread but they only had one loaf left and that was a day past its sell by date. I thought it was that day so I took the loaf to an assistant who was putting smoked sausages in the fridge and asked her if she could put a reduced label on it. The reply was no we can not sell it as its a day past it's sell by date but said come with me and I'll see if there are any fresh ones in today. So we went to 3 stacks of various breads and she put her hand in one and like a magician pulling a rabbit out of a hat gave me a fresh white Genius loaf and said she did not like how much we had to pay for them. I thanked her and asked if the smoked sausage was gf and she replied I don't think so but did you know there's a new range of Co-op sausages that are gf? Would you like me to show you? so off we went again and I was suprised at their range and they are made with 85% freedom food pork. So I bought some Cumberland ones and realised that what we as coeliac need is a trained member of staff who knows what gf/ special diet foods they stock and then if a coeliac asks for help the other staff know who to ask and if resteraunts had a waiter/waitress also for special diets then they could look after our needs without us feeling we were fussing or asking the chef too many questions. I felt that I was lucky that I asked the right assistant who pays attention to what they stack the shelves with. So I am going to speak to the manager about this as I realised how much easier it made it for me and how the shop sold me more than I went in for so it was a win win situation for me the customer and the shop. So if the Co-op can do it they can all do it.
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