Costa Coffee using milk alternatives with gluten/wheat risk

[NorthernCoeliac]

Whilst I'm back on here, found out (the wrong way) that Costa Coffee have stopped using Alpro soy milk and have shifted to AdeZ (Coca Cola owned) brand of alternative milks, and all have cross-contamination risk of wheat. Only found out yesterday when I had a soy latte and got ill. Contacted Costa who are pretending to investigate my complaint, but in meantime did some Googling and found out they switched brands in January 2022 and all milk alternatives have wheat cross contamination risk. The oat milk is no longer labelled GF, and the other milks have a 'may contain' warning. No signage anywhere to alert customers, and many finding out the wrong way. The risk is very real as I now have coeliac symptoms after I drank it. AVOID!!! Coca Cola also own Costa, so clearly bringing it all in-house with the usual Coca Cola disregard for public health.

[Hidden]

Hi Northern Coeliac. Good to meet you on the forum and thank you for flagging this up. I haven't been to Costa in some time, but this is a worry. I had no idea they had changed their milk options and gluten now a risk. I have been caught out in other small local cafes and posted on here about that. I just thought the big chains could at least be trusted. That's pretty poor for Costa to have lowered their standards.

[Narwhal10]

Thanks Northern,

Sorry you got ill. Pretty rubbish from Costas point of view.

[NorthernCoeliac in reply to Narwhal10]

Pretty poor show.

[MTCee]

Thanks for the heads up 👍 I always feel it’s a huge gamble whenever I order a cappuccino instead of a black coffee whenever I go to a coffee shop or cafe precisely because of this problem. Yet again the plant food brigade is being given a higher priority than the real health requirements of some customers. A warning sign should be obligatory at the very least.

[NorthernCoeliac in reply to MTCee]

I've got a complaint in with Costa. The push for plant milks that contain gluten now mean that even those who are coeliac and have normal milk can't anymore as cross-contamination on steam pipes. Scandalous.

[MTCee in reply to NorthernCoeliac]

Good! Keep us updated if they bother to reply or actually do anything about it.

[NorthernCoeliac in reply to MTCee]

Will do.