Mail

[Nitro53]

I used to get the site in my mail in the AM but am not receiving it anymore. Any ideas? I think I have behaved myself. Thanks

[lempa_nik]

Nitro, Could be a simple computer hiccup. Click on your tiny image in the upper right hand corner of your PC/Mac and go to "Settings." Then you can check boxes for all your preferred delivery options from among the following:

** My content and Messages**

Email me when someone responds to something I've written

Email me when someone sends me a private message

**Communities

Email me when someone creates a post in my communities

Email me when someone creates a poll in my communities

**Follows

Email me when a user I follow writes a new post

Email me when a post I follow has new replies

**HealthUnlocked

Email me announcements, and occasional news, tips and insights from HealthUnlocked

Contact me for research purposes (eg: clinical trial recruitment, surveys etc)

Email me when someone asks a question I might be able to answer

Email me reminders about the programs I am enrolled in

** Digests

Email me a daily summary of what's new in my communities

Email me a daily selection of top posts in my communities

Email me a weekly selection of top posts in my communities

Email me a monthly selection of top posts in my communities

No digest emails

[Nitro53 in reply to lempa_nik]

Thanks, settings got changed somehow.

[Nitro53 in reply to lempa_nik]

Tried everything listed and still no luck

[lempa_nik]

Go to your picture; click on Help; enter "no email" in the search box; then selecting

"What should I do if I am not receiving HealthUnlocked emails ?"

will result in this advice:

"There are several reasons why you might not be receiving your HealthUnlocked email notifications.

"A common reason is that our emails to you are being directed to your spam Inbox or being blocked by your email provider (e.g. yahoo, hotmail, gmail). You can resolve this issue by adding '[e-mail]' to your contacts. Click below to see how to do that on:

Yahoo

Outlook (Hotmail)

Gmail

"Another possibility may be that you have an incorrect email address linked to your HealthUnlocked account. You can verify this by following the steps below:

1. Click on your profile picture on the top menu and select "Settings". Alternatively click here to access your Account settings page

2. Scroll down and verify that the correct email address is entered in the "Email address" section

3. If you make any changes, make sure you click "Save changes" before leaving the page

If you have tried all these solutions and nothing has worked, or have any other questions, please get in touch with us via our Help Centre."