"When healthcare is delivered with kindness and compassion, it has a significantly greater effect than when it is given in a dispassionate fashion that assumes that the human connection has no benefit."
While medicine holds the power to cure, how it is delivered can make a huge difference -- not just for patients but for health care providers, too.
Also, patients who are looking for more compassion in their care should be more compassionate themselves -- seeking to understand the stresses health care workers are under.