An old saying 'If it ain't broken... D... - British Liver Trust

British Liver Trust

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An old saying 'If it ain't broken... Don't fix it!' whose wise idea was to change this website??? Hmmm hmmm well, perfectly fine before...

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pear-shaped
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Bolly profile image
Bolly

There was an email sent out with an apology/explanation from the co-founders of Health Unlocked (the website, not this BLT part of the community website. Didn't everyone get it?

"Six days ago we launched a new version of HealthUnlocked. We were confident that it was stable and wouldn't have any unwelcome surprises. We were wrong.

Many of you experienced difficulties accessing the communities. There were bugs and layout changes which prompted the question 'why fix it if it wasn't broken'? The site was reaching its limit in terms of our growing number of members so had to be rebuilt. But we misjudged the stability, the impact of the changes, and our communications with you.

We are sorry.

The good news is that the website is now stable and, as we grow, it will be even more useful than the last one. We are making many changes in response to the initial feedback from users in the new version. We take non of you for granted.

Regular email notifications will be starting shortly. You can access our HelpDesk if you are experiencing any ongoing issues with the website.

Thank you,

Matt & Jorge

Co-Founders"

pear-shaped profile image
pear-shaped in reply toBolly

I think its mainly the layout that's causing grief... Some posts are hard to follow... I suppose like with anything new we need to just persevere, thanks for the clarification...

Ruby52 profile image
Ruby52 in reply toBolly

Thanks Bolly, I for one did not get the new info, have just had the update now. I found that it has taken me a day to sign back in, oh well it will all go Wright in the end. x

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