Community Rules

Welcome to the National Osteoporosis Society’s Health Unlocked Community. We are thrilled that you have joined many others who are enjoying sharing their advice tips and advice about life, during and after being diagnosed with osteoporosis.

Our online community gives people, like you, the opportunity to share, ask for advice and express themselves in a way which they may otherwise find hard to do online. To respect this and keep everyone who uses our community safe we’ve put together some rules that every individual who takes part in this community must adhere too.

1. If you are under 18

If you are under 18, do get a parent or guardian's permission before taking part in Health Unlocked community. Never reveal any personal information about yourself or anyone else (for example, telephone number, your full name, home address or email addresses).

2. Your copyrights

Posts made to our Health Unlocked community are public and not private communications. In signing up to our Health Unlocked community you, the user, are acknowledging that your posts will be read by others.

By contributing to our Health Unlocked community you grant us perpetual, royalty-free, non-exclusive rights to publish your entry on any media. You also grant us the right to remove, move to a separate thread or board, modify, adapt, and translate that entry, and make it available to the public worldwide.

3. Our liability

The National Osteoporosis Society disclaims any liability with regard to the online discussion forums and blogs and any actions resulting from your participation in either.

Any message posted on our Health Unlocked community are the views of the author of the message and does not necessarily reflect our views or that of any other person on the forum.

You, the user, agree that you are solely responsible for the content of your messages.

Please note that failure to remove particular material does not constitute an endorsement or acceptance of it by us.

4. Copyright of other material

Do not include any copyright material without the express permission of the copyright holder. The National Osteoporosis Society’s does not accept liability for copyright breaches you commit, and will remove any offending entries.

5. External links

Please only provide links to relevant and appropriate websites. We class inappropriate sites as one which contain racist material, pornographic or sexually explicit material, potentially defamatory material, anything which encourages illegal activities, material which infringes copyright, sites which purely plug or promote commercial products, or sites which may offend other users. All such links will be removed.

We will not be held responsible for the availability or content of any external websites or material you access through our site.

If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements.

We do not endorse and are not responsible or liable for any content, advertising, products, services or information on or available from third party websites or material.

6. Advertising, promotion and commerce

Advertisements, chain letters, pyramid schemes, and solicitations are unacceptable entries on our Health Unlocked community. Any users posting URLs of sites excessively or in a way which could be construed as advertising are liable to have their right to post removed.

You may not use the discussion forums for commercial purposes, selling and distribution of non- related materials, promoting a non- National Osteoporosis Society’s event, or for making a profit/for a profitable venture.

Do not use The National Osteoporosis Society’s Health Unlocked community to host your own commercial company or non-profit organisation blog. This also includes political parties.

7. Etiquette

DO:

• Do be supportive.

• Do make sure your posts are accurate, evidence based or genuinely held opinions and be clear to state where your personal views are being given, rather than facts.

• Do comply with applicable laws of the UK and in any country from which contributions are posted.

• Do help us to keep your community safe.

DON’T

• Don’t use this space to be critical of individuals (including health professionals) or organisations (including the National Osteoporosis Society).

• Don’t discriminate against, bully, harass or intimidate, embarrass, alarm or annoy any other community members.

• Don’t swear or use obscene, offensive, racists, hateful, inflammatory or abusive language

• Please do not spam or flood the debate and discuss area. Don't post the same comment to more than one conversation or more than once.

• Don't impersonate any person, or misrepresent your identity or affiliation with any person or give the impression that a contribution emanates from us.

• Don’t use multiple logins. Anyone found continuing to use multiple logins after a written warning from a National Osteoporosis Society’s administrator and will have their accounts suspended

Please respect other users. If your contribution to this Health Unlocked community makes other users of the service feel uncomfortable or we receive repeated complaints about your behaviours we reserve the right to revoke your entitlement to use the Service and to block your account as set out under item 10.

8. Data protection

In the event of any complaint about inappropriate use or posts or in case of legal action rising from any message posted by you, we reserve the right to reveal your identity and any other information we may know about you to comply with due process.

9. Personal details/identity

Never share or provide personal details, either your own or those of somebody else on this Health Unlocked community.

We will remove any telephone numbers, emails or addresses, unless they are already publicly available (e.g. our helpline number) Be aware at all times that this is a public site and anybody can read your entries.

10. If you break these rules

If you fail to abide by these rules, under item 7, you will receive an email warning, either from the National Osteoporosis Society or Health Unlocked. If you do not receive this warning because you have not provided us with a current email address, this cannot be accepted as an excuse for continuing to break the rules, as it is a condition of the Health Unlocked community membership that you have supplied us with a valid and current email address. If you continue to break the rules after a second warning, we will suspend your account.

Rules are closely monitored by National Osteoporosis Society staff and Health Unlocked.

We will remove any objectionable material without prior contact with the author. We reserve the right to edit, move or delete any messages for any reason.

We reserve the right to terminate your registration if you break any of these rules.

If you believe that a posted message is objectionable contact us immediately. If a formal complaint is made against you, we reserve the right to suspend your account and only reinstate it if the complaint is resolved.

If you have any questions or concerns regarding your health you must immediately seek medical advice from your GP or contact the NHS 111 service.