We wanted to take a moment to reflect on what has been a year to remember.
From a global pandemic to our new partnership with the Corrona family, this year has certainly been filled with considerable monumental moments for everyone.
Although this year has been filled with uncertainty, thanks to the support that each and every one of you have shown to each other we have been continuously filled with optimism.
Now more than ever, we couldn’t be more proud of how you never fail to show up, supporting one another through it all.
We hope that you are able to enjoy this holiday season as best you can. If you find yourself in an unplanned situation, you are not alone. As always, HealthUnlocked is here for you.
The team look forward to what 2021 has to offer and are excited to provide you with a safe space to share your health journey.
All the very best,
The HealthUnlocked Team
Written by
SaskiaHU
HealthUnlocked
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Than you for always being there when I need you the most. This network has literally saved my life!!!Hope you all get some time with your loved ones in these VERY strange times. Best Wishes
Thank You! Health Unlocked forums are very important to me! I truly feel that I get better advice and support, from those who are dealing with the same/similar disease process, that I have been diagnosed with, than from most other sources! I have been enabled to cope better with neurodegenerative progression, because of the help, I get, in this forum! Thank You All for your contributions! You are all appreciated! Please stay safe, and wishing everybody a happy, and rewarding Holiday Season! I like to think of the New Year, as a time of renewed hope, that the tough times, we’ve been going through, will be better! Out with the old year, and in with the New Year - hope that vaccines will effectively diminish the destruction COVID-19 has wrought world-wide, in so many ways!
Thank you all for keeping us in line, administering the stern word when required, letting us get away with some total silliness at times, and For all the work you do behind the scenes.
Thank you for all your hard work, enthusiasm and for this safe space. Have a Joyful Holiday season.
Happy New Year to all at Healthunlocked
BOB
Hi there. I just wanted to stand by you as you make your point about bullying on here. It's not only extremely hurtful, but it puts the company it happens in in a bad light. I could say a lot more, but won't. I just wanted to thank you! You are definitely not alone in voicing this serious concern. People come here to try and feel better about themselves, not worse!Thanks again!😊😊😊😊
We sincerely apologise that this has been your experience on HealthUnlocked.
We would like to assure you, Hidden and anyone else who feels the same way as you both, that HealthUnlocked not only considers cyberbullying is an offence and is totally unacceptable, but also, that we have zero tolerance for it on our site.
Thanks to the standard procedures we have in place when carrying out investigations, we want to assure you that they are carried out in an unbiased manner, whereby we consider all perspectives of every case. Although a set of actions were taken regarding your specific case, we will be reaching out to you directly to discuss how we can move forward in a positive way.
The HealthUnlocked team is always available to answer further questions, receive feedback or provide more information regarding moderation cases at support@healthunlocked.com
I would like to thank you as well. It is much appreciated. That said, it still does happen on here -- on pm where no one can see it. It gets reported. I even messaged both admins a few days ago, once again alerting them to said bullying case (I say once again because I and others have alerted admin to said case before) and nothing has been done. If something is in fact being done (the person is talked to, etc.) and it is deemed that they can stay, could you please let the "victims" know so as to put their mind at ease? Otherwise, we are here thinking that the hurt and pain caused us is going unnoticed. Please do not take this the wrong way because it's not meant to be taken as such, but is this "zero tolerance" rule only put into effect some of the time?
All this said, I want to thank you for the work that you do.
Thank you fo much for you kind words in regard to the work we do.
We are always here to discuss anything that you feel that you need support with whilst using the site. If you feel as though problematic behaviour on your community is going unnoticed, then please do reach out to the support team directly (support@healthunlocked.com).
In the meantime, please report the profiles of the member and/or members who are involved in the bullying case you are referring to so we can get a deeper understanding of the situation.
Once you do this, in accordance with our terms of use and community guidelines, we can then take the appropriate actions to safeguard you and your community.
Thank you for taking the time to let me know your concerns in more detail. I look forward to speaking with you more via email to discuss how we can resolve this matter and move on in a positive way.
I suggest no-one trusts the link posted in the reply from madhudharsika.
(It has not highlighted as a clickable link.)
"Gestyy.com is part of an advertising service that website publishers can use to generate revenue on their sites. Unfortunately, there are malicious programs that are redirecting users to these Gestyy.com ads without the permission of the publisher in order to generate revenue.
When Gestyy.com redirects a browser to an advertisement, the ads are typically for unwanted chrome extensions, surveys, adult sites, online web games, fake software updates, and unwanted programs."
It's been a hard year, for everyone, haven't seen my loved ones since Feb 2020, and I do miss them, it's not the same, otherwise I used to travel up north, haven't seen my sister, brother and their children since last year. It's been a difficult year, as most of us are shielding because of Covid 19. I have started shielding again, whereas before I used to go for a walk. This situation is so bad, that it's better to stay indoors. Even the Vaccine has come out, but we still have to be careful. At least we have got our own home's. Hope everyone is doing fine.
We would appreciate it if you could reply to the email we sent you so we can further understand your concerns. Having some more insight into your concerns will help us know what to do to resolve this for you
Are you sending your emails to support@healthunlocked.com ?
Hi Scrumbler. Can I help in any way? HU support and I had a productive back and forth communication.
I'm so sorry. Do you mind if I try to pm you?
You're welcome😊
Ok. Let me know if you received the one I just sent. Not everyone is receiving my messages.
No clue. It's really frustrating.
Uh oh. I think our back and forth went dead. Grrr!!! (frustrating)
Yes, I've been told this by another member. She has to message me in order to see my messages to her.
This is so frustrating. I am so sorry. I know you want to talk. I want to help too. I'll keep checking throughout today. We'll get there.
Got your latest. Ok, good luck with him.
Sent you a pm
Hello. Would you mind looking into my pm problems so I can communicate with Scrumbler and others? I get some and not others (and vice versa). Thank you.
Hello Srumbler,
I am truly sorry to hear that you feel as though we have been insincere with you. Everything has an explanation, but first I want to assure you that the team works tirelessly to safeguard the platform and support thousand of members and partners on monthly basis.
With this, I have to admit, we were initially confused by your reply as of this morning your emails were not on our support system. The team have spent the day taking a deeper look into this matter to try and locate the missing emails so we can move forward with addressing your concerns. From our investigation, it became apparent that our email provider bypassed the support software we use and diverted your email to the spam folder (screenshot will be sent to you via email).
I have read your response email and will be working on a response tomorrow if that is ok with you. If for any reasons, you feel we are taking too much time to send you a reply, please do send me a PM.
As the intention of the post was to celebrate everyone (including you and MinnieMouse1234 of course!!) who has been part of the valuable support offered by this ecosystem of diverse communities, I will be closing the replies to this thread now.
Thanks in advance for your understanding. Take care
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Content on HealthUnlocked does not replace the relationship between you and doctors or other healthcare professionals nor the advice you receive from them.
Never delay seeking advice or dialling emergency services because of something that you have read on HealthUnlocked.
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