Logged Out!: It seems that HU logs me... - Lung Conditions C...

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Logged Out!

12 Replies

It seems that HU logs me out every night although I have requested to remain logged in, any ideas? On PC with Win 8.1 and Chrome.

12 Replies

I am on the same as you and dont have any problem. Best thing to do is to contact the admins and see if there is anything they can do. It's annoying though isn't it? x

I have sent them an e-mail, will let you know the reply!

stone-UK profile image
stone-UK

Hi

It is likely to be a browser problem.

Go to "settings" "privacy " clear history, cache and cookies.

Go to "settings" " content settings" turn ON accept cookies.

Resign into the site.

This will also apply to any other sites you have a saved password for.

Thanks Stone, did all that but will have to wait until tomorrow morning to see if it worked.

FarmerD profile image
FarmerD

Hi Alan,you could download Safari browser ,seems to work better than chrome for this site.D.

in reply to FarmerD

Thanks for info

Looks like the instructions by Stone worked fine, did not need to log in this morning, thanks Stone.

stone-UK profile image
stone-UK in reply to

Hi

Glad to assist.

Spoke too soon, seems it logs me out after 24 hours, Support was no good, they say there are no problems with Chrome!!!!!

stone-UK profile image
stone-UK in reply to

Hi

Do you have IE 11 installed, is the problem the same. If you have IE 11 with no problem.

Then try reinstall Chrome.

Is saved password turned on in settings, is HU listed.

jenss profile image
jenss

I have been having the same happening to me. Have accepted that I have to log in each day.....for the moment?... Take carexx

The 'techy" crew at HU are going to look into this, I have told them about this topic so if there are others please post here

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