Nhs app: Hello everyone I just got to... - British Heart Fou...

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Nhs app

SRDS profile image
SRDS
42 Replies

Hello everyone

I just got to know about the nhs app. Probably most of you know about it already.

So there is form that apparently if we fill and submit to our gp surgery, with a form of ID, we can have access to our detailed records.

I will try to do that this week. Thought I should share with you lot.

Regards

Shaivi

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SRDS
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42 Replies

Thanks yes I have just done this, it’s not detailed records but I wasn’t happy with some of the entires not sure accurate. The app is good for prescriptions too. My GP practice printed something for me with instructions and pass word. When I went on app, it asked me to scan drivers license or other ID with photo and then it scanned my face. Took about a day for it to say all ok and I could access. I think it’s important that our records are accurate. Good luck.

in reply to

My record has a couple of inaccuracies too. I say one thing and they take it slightly differently and use that instead of what I said. I was there. I know. I expect I'll have to write to someone one day though I am not sure that will do any good. Doctors will trust their notes rather than me I think. Overall though it is very useful

Dj1962 profile image
Dj1962 in reply to

My records state i gave up smoking 3 years ago...when in reality it's 35 years...🤔

Villagelife profile image
Villagelife in reply toDj1962

My records say I'm allergic to a medication I've never taken before🤷‍♀️

Fifelassieo profile image
Fifelassieo in reply to

Does this apply in Scotland thanks

Exie8 profile image
Exie8 in reply toFifelassieo

Wondered that too. It probably doesn't!

Heather1957 profile image
Heather1957 in reply toFifelassieo

It doesn't in Wales our app is mainly about C so not much else!

Fifelassieo profile image
Fifelassieo in reply toHeather1957

Thanks, it probably won’t in Scotland either.

Heather1957 profile image
Heather1957

The app is slightly different depending on where in the UK you live, it would be helpful if you say what UK country you live in.

SRDS profile image
SRDS in reply toHeather1957

Mine is from Birmingham . I will go to my gp surgery and see what's what. Will let you guys know :)

The repeat prescription is definitely good, my GP says you have to go into the surgery and request in person! And my chemist is online so I order through app, goes to GP, they authorise and it goes through to online chemist who deliver through Royal Mail. All free. He online chemist also reminds me when running low. Makes life a tad easier. 😊

Taichid profile image
Taichid

We have had this facility at our surgery at least for 4 years

Dear SRDS

Yes I use the app and find it really good, our local hospital {Southampton} uses another app ‘My Medical Records’ might be worth looking and seeing if yours does one.

Never be worried about saying something that may or may not have been heard of before on here as thats how it works, there is always new members joining that may have missed the information the first {second third etc} time around and will be great full to hear it.

Hope things are going a little better for you.

Take care

SRDS profile image
SRDS in reply to

Thanks Blue1958 😊 Emotionally I am struggling a bit. But I will be okay.

:)

I will check out ' my medical records'. Thanks for this.

Lots of love

Shaivi

in reply toSRDS

So sorry to hear that but you are the proof when I keep repeating myself on here, that our loved one suffer as much as we do, I hope that your husband is getting well and I really pray that you will get some peace over this all.

Sending love back to the pair of you and loads of heart felt prayers.

SRDS profile image
SRDS in reply to

Thanks Blue1958 😊

MrsSuzuki profile image
MrsSuzuki

I just log in to the doctor's surgery website and order repeat prescriptions which get sent electronically to the local pharmacy. I can also look at my patient record in full-I have been doing it for a few years.

Hi another option is maybe as last resort is to make a “subject access request” through the Patient Liaison Service (Think that is what it’s called) For the hospital your husband is under. Fairly straight forward if you contact them (find on google) for advice on how to do.

I did this for my hospital records re heart stuff, I’ve onLy been able to get GP records on nhs app unless I’m not looking at it right!!! Takes 30 days to receive, I’m hoping mine will come In time for appointment with cardiologist.

Will try “my medical records” though, would be nice to get them straight away.

Take care

SRDS profile image
SRDS in reply to

I will try this too. I mean I will at least ask them for this info at the hospital. Thank you 😊

Villagelife profile image
Villagelife in reply to

I have only been able to get GP records as yet, it seems that my hospital doesn't use the app. It doesn't make sense to me as surely in order to get successful and continuity care the GP needs to be aware of hospital records and should have access therefore if hospital records are on the gp system why aren't they are available to the patient. Hope that makes sense lol I know what I mean.

ExPharmacy profile image
ExPharmacy

Thanks for the info. I gave my gp surgery info I can now gain my patient access to order pills and see any appointments I have but it won't let me access my records. I'll ask the surgery, but thanks.

Mum-of-2-cats profile image
Mum-of-2-cats in reply toExPharmacy

I had the same problem. On the app it says an surgery for access to detailed records. When I asked them they say they can't give me access only the can do that! So I put in a good access request& was sent a complete off copy of my records

Mum-of-2-cats profile image
Mum-of-2-cats in reply toMum-of-2-cats

PDF copy not off, I hate auto correct!

Mum-of-2-cats profile image
Mum-of-2-cats in reply toMum-of-2-cats

GDPR not good!

Hephzibar profile image
Hephzibar

I use it as well as it gives me a full record of my history, visits etc. Very useful when I was sent a text by my surgery to say that a referral had been sent to my local

hospital! I didn’t know why, but then read the referral letter ….!

Batty55 profile image
Batty55

I have tried to access mine. But from what I can gather it’s also up to the GP what you can or cannot see. Hopefully all will catch up - but I suspect not for my generation.

MrsSuzuki profile image
MrsSuzuki in reply toBatty55

Hi there. Just ask the surgery for permission to access your medical records. I did, and accessed them within a couple of days. They're YOUR records so why shouldn't you be allowed to see them?

Lily

SRDS profile image
SRDS in reply toMrsSuzuki

Thanks LilyYes icwill try that later today. :)

Batty55 profile image
Batty55 in reply toMrsSuzuki

I will ty. I know for a fact they have something major incorrect! Time to smile sweetly - or thump tables….😀

Tangalle profile image
Tangalle

Hello Shalvi, I too have downloaded the app but it took about 6 weeks before I had access. I rang my surgery to see why it was taking so long and was told the GP had to go through everything and decide what I was allowed to see! I did manage to get the process done quicker though as originally they said 12 weeks for access.

It is good for test results but I also noticed inaccuracies too even one that a few years ago I raised with my GP and asked for it to be removed. I was told it would be but it is still there. Certainly not detailed medical information but useful for dates etc. and worth having even if just for the test results.

Best wishes

Qualipop profile image
Qualipop

Our surgery uses an online programme called patient access where you can order prescription, read a summary of your record ( I had to query two entries), lists all vaccinations.- it said I'd been offered one I've never even heard of. We used to be able to book appointments but this past 2 y ears the GP has stopped that. My local chemist phones me a week before my prescription is due, I simply go online and request my prescription, it goes straight to the chemist who delivers the following week. There's also space to leave a not for the prescribing GP.

HenryTudor profile image
HenryTudor

All replies appear to be from people in England. I don’t think this available in Northern Ireland. We’re somewhat behind here.

Heather1957 profile image
Heather1957 in reply toHenryTudor

I think these services are only in some parts of England and not at all in Wales, Scotland or N. Ireland. The app varies from country to Country in the UK as we have a Welsh Health Service as do Scotland and N. Ireland.

EdeM profile image
EdeM

I use the NHS app also and it is really great for repeat prescriptions. You can also link with another patient once they have given permission. I use the link version for my daughter's record and repeat prescription.

SRDS profile image
SRDS in reply toEdeM

Ah this is useful!Will try to link with my husband's

Thanks 😊

Bingo88 profile image
Bingo88

Thanks for the information. I didn't know that

Darkshades profile image
Darkshades

If it’s the same thing like I have, it’s not an app but a link to your GP surgery and your medical history. You can see what childhood vaccinations you’ve had … blood test results.. what current medications you’re on… letters etc but you can’t see hospital records or results… that’s held on another system!

They can also text to your smart phone, message etc…. It’s all rather clever

But as someone said some things aren’t accurate when especially you talk to them on the phone as quite often they are typing up the notes as you are speaking….

Mine said after talking to the doc about the tops of my feet by my toes were a bit puffy said my legs had swollen up 🤷‍♀️🤦‍♀️

in reply toDarkshades

Mine said I have an anxiety disorder, didn’t do anything to help though. I get anxiety and stress but the call that time was kicking off my cardiology journey and I said chest pain extra is exasperated by anxiety etc not caused by it. They latched onto anxiety. Pretty important to me re stereotype diagnosis of women re must be anxiety. Now I think know why GP dismisses heart related (even though cardiologist is treating me as heart related). But at least I now can see record and can state to Request amendment otherwise wouldn’t have known. It’s a good facility whatever version / type. 😊

Cyprus12 profile image
Cyprus12

Yes, you can download it on your phone and have access 24/7.

Darkshades profile image
Darkshades

Oh by the way 😄 …. There is a sort of NHS app … well again it’s a link.

I’m registered at my hospital (can’t remember lol how it happened) but I had a hospital doctor call me yesterday as planned to discuss my blood test results and he said that he wants me to go for a blood test now and one a week before the next telephone consultation and that he’ll send me a letter with the next date … no sooner had we finished the call when I got a text link from the hospital to read my letter … there already is a set up appointment for the 2nd November… went online for my hospital and booked my next blood test appointment… immediately got a text alert confirming … modern technology eh! Amazing 🤩

Bagrat profile image
Bagrat

I use the NHS app and also there is another called AIRMID which is also good. Can be used similarly but iseasier to scroll back further than NHS app.

SRDS profile image
SRDS

Hey guys. So I managed to find out that it is indeed prediabetic that he is.

The amount of lactulose prescribed to him might be the cause I think

Does any one know what else he can take? Senokot did not work.

Regards

Shaivi

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