Boston scientific monitor flashing yellow waves when trying to do upload. HELP

[Dan33ynwa]

Help guys please just tried to do an upload of my ICD via my Boston scientific monitor and its flashing yellow waves and doesn't seem to be connecting with my device anyone have any clue whats going on anxiety is now through the roof

[RufusScamp]

I have the phone number of the cardio department that fitted my ICD in case I have any problems. Can you not contact yours? (I can't offer any other suggestions as my monitor is a different make.)

[Wodney1966]

Hi I think your box is updating I've got one

[Dan33ynwa in reply to Wodney1966]

It only happens when I have tried to do an upload at the moment it's got the green light below the latitude sign

[Wodney1966 in reply to Dan33ynwa]

It's updating have you got the s icd

[Dan33ynwa in reply to Wodney1966]

It happens everytime I go to send an upload for the weekend through, like I say now it's just sat on normal green light under latitude

[Dan33ynwa in reply to Wodney1966]

And yes I believe so

[Dan33ynwa in reply to Wodney1966]

Sorry I know I must sound stupid just my anxiety is swamping me right now and I'm worried that my device is no working as it isn't connecting

[werd]

Show a pic of the back of the device. Is the dongle plugged in mine was the same at first because they never gave me the dongle. They showed me the box compleat with every thing in it. Then took every thing out except the monitor and sent me home with just the box and monitorI got the same result as you when I tried to use it

[Dan33ynwa]

Yep dongle is plugged I'm I've unplugged it all plugged it back in still same not tried this morning but someone did say to me that it could of been because of a limit on interrogations sent or also a download my anxious stupid brain jus kicks in to panic mode and I start thinking the device has an issue icd anxiety

[werd in reply to Dan33ynwa]

There is a small green light on the dongle it should be flashing all the time. If it is not you have a fault somewhere

[Dan33ynwa]

No I know but that has been flashing the whole time I'm stumped just worried that something has happened to my device and why it won't connect

[werd in reply to Dan33ynwa]

Boston scientific has a help line they are the people to tell you what is happening

[werd in reply to werd]

I belive vodaphone is the carrier how is there signal in your area

[Marvkey]

Looks like your ICD is not connecting with the monitor - There is a small white button on then back the machine that you can press and see what is happening . We had a similar problem. The pacing clinic changed the dongle apparently often at fault. but the machine might need re-calibrating with the ICD.

[Fatherof2]

Phone your contact at the hospital it sounds like you are trying to do a manual download when it is not needed. If the green light is on and The dongle is flashing it seems as though it is working ok. The hospital should have it programmed to automatically request the download at set intervals is 3 months or 6 months. But phone the dept who look after you to put your mind at rest

[Alison_L]

The hospital will call you if it's not downloading properly. Did they tell you to download it weekly? I got a call from my pacing clinic to say "stop doing your own downloads, if your heart is in trouble, the monitor will pick it up and let us know".

[Alison_L in reply to Alison_L]

PS Don't the yellow flashes simply mean it IS downloading?

[Dolphin14]

Call the team that put the icd in. The nurse can walk you through it

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