Community Guidelines

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Important Notice- We are no longer able to support anyone under the age of 18years, Please review your date of birth on your profile

Community Guidelines-You may only use Our Site in accordance with these Terms of Use, community-specific guidelines if available and, in any event, for lawful purposes in compliance with all applicable laws, regulations and codes of practice in the UK or in any other jurisdiction from where you access Our Site. Your contributions must:

be accurate (where they state facts); be accurate (where they state facts);

be genuinely held (where they state opinions);

not include any illegal content (defined below); and

comply with applicable law in the UK and in any country from which they are posted.

Your participation in HealthUnlocked should be with respect, honesty, and in the spirit of supporting and learning from your fellow Users. We ask that Users respect the rights and views of other Users who present their individual health experiences, regardless of whether or not they are in agreement, and that all disagreements are expressed considerately.

Illegal content: You are prohibited from posting illegal content, in addition to the other items listed below. Illegal content should be immediately removed from the platform and includes:

Advertisements/promotion of regulated products. Any content that could be construed to be the advertising or promotion of (i) unlicensed medicines; (ii) medicines to children under 16; and (iii) advertising of prescription-only medicines to the general public, shall be taken down immediately.

Hate speech. Any unlawful hate speech, including but to not limited to hate speech based on religion, ethnicity, nationality, race, colour, descent, gender, sexual orientation or other identity factor.

Other illegal content. This content is unlikely to be generated in a community, but it is not tolerated and must be taken down immediately. This includes content related to topics such as: terrorism, child sexual abuse material, illegal drugs and weapons.

You further agree that you are responsible for everything that you transmit to or in relation to Our Site and you specifically agree that your contributions and communications must not:

Contain any material that is obscene, offensive, potentially explicit, hateful, harmful, vulgar, obscene, bullying, libellous, abusive, duplicitous, threatening, inflammatory or defamatory of any person or otherwise includes objectionable material;

advocate grooming behaviours or sexual exploitation including requests for contact on or off Our Site, requests for personal information, sexual solicitation or comments;

endeavour to persuade Users into doing something that could be damaging or harmful; include unsafe content in relation to self-harm and suicide, including, but not limited to, explicit means or methods, graphic descriptions (including images), concrete plans, suicide notes;

promote any discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

promote false cures for illnesses, anti-vaccination advice, manipulate contents to mislead users by distorting the truth of events, misinformation or post content that originates from disinformation campaigns;

infringe any copyright, database right, trademark or any other right of any other person;

be threatening, abuse or invade another’s privacy, stalk, troll, intimidate, exclude or silence others, or cause annoyance, inconvenience or needless anxiety;

be likely to harass, degrade, upset, shame, embarrass or alarm any other person;

be used to impersonate any person, or to misrepresent your identity or affiliation with any person;

give the impression that they emanate from us, if this is not the case;

advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse;

use Our Site to engage in any commercial activities not approved in writing by HealthUnlocked;

post any inaccurate or misleading information, or opinions which you do not genuinely hold;

publicly publish your own (non-HealthUnlocked) contact details or those of anyone else;

register more than one account for yourself or anyone else unless you are part of a moderation team;

re-register or register a new account after you have been banned;

input or transmit content that contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorised access to any data or other information of any third party;

input or transmit content that contains anything which could be used to determine or alter the architecture of Our Site, or could be used to decompile, disassemble, or reverse engineer Our Site;

input or transmit anything that constitutes or contains any form of advertising or solicitation or that disrupts the normal flow of dialogue with an excessive amount of content (flooding attack) to the Service, or that otherwise negatively affects other users’ ability to use the Service or that employs misleading email addresses, or forged headers or otherwise manipulated identifiers in order to disguise the origin of content transmitted through the Service;

collect personal data about other Users for commercial or unlawful purposes;

use automated means, including spiders, robots, crawlers, data mining tools, or the like to download data from the Service – unless expressly permitted by HealthUnlocked; or

attempt to gain unauthorized access to HealthUnlocked’s computer systems or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of, the Service or HealthUnlocked website.

This list is indicative only and not exhaustive.

HealthUnlocked does not actively moderate Our Site and leaves it to the discretion of the “Community Moderation Team”, which includes administrators and moderators. Public content that is reported by a User is sent to the Community Moderation Team. They may edit, delete or turn off replies to the post. In addition, they may contact, restrict or warn the User. They can also decide that the User or content in question is not objectionable and no action is required.

If issues are brought to our attention by the Community Moderation Team or directly reported to our HealthUnlocked team, we will determine whether there has been a breach of the Terms of Use and what the appropriate course of action is. When a breach of these Terms of Use has occurred or inappropriate material has been posted, we may take such action as we deem appropriate, including, but not limited to, editing or removing any posting or material you have uploaded to Our Site; withdrawing your right to use Our Site; taking legal action against you; or disclosing such information to law enforcement authorities as we reasonably feel is necessary or mandated by law.

Communities are associated with expert health organizations and other approved affiliates and may contain material which is the intellectual property of that affiliate or individual community User. Although the affiliates may provide material and take an active role within the community, nothing in these Terms of Use imposes an obligation on the affiliates or individual community admins to moderate the content within their community. be accurate (where they state facts);

Affiliates are also subject to our Terms of Engagement for Affiliates.

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