Running cost of concentrator

[Rich1957]

Hi , I’ve just recently had a Phillips / Respironics EverFlo Oxygen Concentrator delivered and would like to know how much per hour we get towards the running costs of it ?

Im currently using it for 16 hours a day and have noticed quite an increase in my daily electricity usage

Thanks in advance for any info

Rich

[Will57]

good luck with that Rich I've been using mine for 2 years now and was told some compensation (not all) would be given and I'm still waiting

[Patk1 in reply to Will57]

Pauline brought this up last week if u look back

[Rich1957 in reply to Patk1]

Unfortunately no comments on the amount you get back or cost per hour to run though 🤷

[Difficul]

BOC told me they would read my concentrator meters after the first 3 months and this would generate a refund paid to my personal bank account which I am expecting in the next few days. I don't know yet how much it will be per hour or indeed per unit of electricity.

I was told that the next refund will be six months later and based on the first reading. The meters will then be read again after another six months, ie a year from the first reading. I suggest you, Rich 1957, and Will57 as well, both need to talk to your oxygen suppliers about this.

[Rich1957 in reply to Difficul]

Thanks Difficul I’ve just sent BOC a message asking them how I claim and the cost , hopefully they’ll reply . If not I’ll be bombarding them with calls 🤦‍♂️😂😂

[PaulineHM in reply to Rich1957]

Hi Rich, they should be able to tell you so hope you get a reply soon.

Otherwise phone them and ask to speak to the department who manage the electrical cost refunds.

The POC’s are quite energy efficient so it won’t be using a fortune. It will have a counter in it somewhere which the technician will take a reading of when they service it every 6 months ?

Static concentrators have a counter on the exterior of the machine which we can take a reading of ourselves and submit monthly for refund if need be or when the technician services it, or changes the equipment.

The refund/reimbursement will be in line with the current electricity unit rate.

Hope this helpful,

Go well.

Pauline

[Rich1957 in reply to PaulineHM]

Thanks Pauline ❤️

[Millyboo710]

I’m with Vivasol and they are brilliant at sending me the cost of running my concentrators. I’m on oxygen 24/7. BOC are the ones who will be able to answer your question.

[Nickcv]

I'm with Vivisol and according to their website the NHS currently compensate you 22.30p per unit. This will be altering starting from October due to energy costs increasing. I am currently compensated £44 per month for my static concentrator which I use 24/7.

[Rich1957 in reply to Nickcv]

Thanks Nickcv I thought it was around 6/7p per hour to run so around £1-10 per day which is about the same rate you say . Obviously you are on 24 hrs while I’m on 16 hrs so my bill in theory would be 2/3rds of yours . All the best and thanks again ❤️

Do they compensate you monthly ?

[lvd29]

Hi Rich, I've been using a concentrator at home for the last 10 months I use it from around 6pm until 8am the next morning. When I'm idle its on 2 when I walk its on 5. I also use it all day Saturday/Sunday apart from the odd hour when I'm out. My monthly direct debit has gone up twice and I'm now paying £150 a month. The NHS said I should get help with my bills the company always refer me back to the NHS. I can't see anywhere on the converter where there is a meter. Good luck I wish you well.

[Rich1957 in reply to lvd29]

Hi lvd29 mine has a hour counter in the side hence me wanting to know how much an hour I would get back . It looks like it’s 6/7p per hour so just over a £1 a day . My electric bill is bad enough so I just wanted to check I’d get the £30 ( roughly ) back each month ❤️

[Difficul]

As I said, BOC have just read the meters on my concentrators. However, when I looked on their website to see what they had recorded, I noticed that one of them was for 1,000 hours too many. I can only suggest that other users may wish to keep an eye on this even though reading the meters is a bit fiddly.

[jackwok]

Not sure this is helpful but I have had a Inogen processor since February which is for ambulatory oxygen. BOC told me that it had to be used for 300 hours before a refund was made,

[Rich1957 in reply to jackwok]

Thanks Jackwok I’m with BOC as well so I can believe you need 300 hours before you can claim . I know yours is different as it’s a carry concentrator and mine is a stand alone one but I’d think the same rules apply . I should use mine for 480 odd hours per month so hoping to get it paid monthly .

They are good with me along with my consultant and oxygen team at the hospital they also got me a large oxygen container for me to use with a tread mill I use