No idea what is happening : Why can I... - Lung Conditions C...

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No idea what is happening

Johnsel profile image
5 Replies

Why can I no longer read posts when I click on Health Unlocked email. When I do it goes (sometimes) in the HU App and cannot see any replies or it asks me to log in which I try to do it but I have forgotten my password and when I press ‘forgotten password “ it goes into “read more in Health Unlocked”, what a muddle it all is. Can someone help please. Johnsel (Carole)

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Johnsel profile image
Johnsel
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5 Replies
hypercat54 profile image
hypercat54

Sometimes it can be just a glitch in the system. Try going into your settings and re selecting them as this sometimes works. If not contact admin under the members list.

No problems viewing pages experienced for me at this time.

Can't help as I don't use the app, straight to website on PC.

If the problem persists click on More top right of page then select Help, then you can search report technical issue HU App.

When this occurs, just go to HU through web browser, go to 'My Hub' to select recent posts and view any Alerts you may have.

Updating the App could help resolve the issue if you want to try that first.

Hope its resolves for you soon.

sassy59 profile image
sassy59

Hope things are back to normal now. I’m thinking of you and John.

Love and hugs. Carole xx😘

Elpojohn profile image
Elpojohn

I have the same problem , If I want to read an HU article on my mobile phone , it asks me to log in , and even using the correct password it still does not work for me. It works fine on my Laptop though.

katieoxo60 profile image
katieoxo60

Hello sometimes I find I have to re-enter via the digest email it is just a computer thing . I can only log in on my PC straight from the digest email, my phone app requires all my personal details. So hoppe you can solve your problem ,if not contact HU.

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