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Help please

Franmol profile image
12 Replies

Hello everyone!

Can anyone please tell me how I get on to the list of vulnerable people which might help me in securing an online delivery slot? I have severe COPD and a low immune system. I've received two NHS letters, one from GP surgery and the other from a hospital.

My husband is here to help me but as he himself is an older person and neither of us drive, we will reach a point soon where we have no supplies left. I think I may have made a huge mistake in stating in the form I was sent to fill in that I did not need help as my husband was here and since we were able at that time to get delivery slots which of course we now cannot. Maybe I'm therefore not on the 'vulnerable list'. What would you do? Shall I submit the form again?

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Franmol profile image
Franmol
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12 Replies
sassy59 profile image
sassy59

I registered Pete twice Franmol and we’ve had a message to wait and see if he’s on the list.

I hope you get somewhere soon and wish you well. Take care xxxx

Badbessie profile image
Badbessie

Ring your local council. They may be able to put you in contact with someone to get an emergency delivery to last you until this is sorted out.

skischool profile image
skischool

Franmol.re submit the form,it will be received but obviously one can't guarantee they will react?

Good luck and i wish you both well. :)

pepparuby1 profile image
pepparuby1

The problem is I registered on the gov.uk list but I’m not able to see if I’m on the list although I’ve been told I’m vulnerable- interesting isn’t it coz online shopping don’t class me as being on the list!

Spacecat1 profile image
Spacecat1 in reply topepparuby1

That happened to me until got a call confirming gov.uk form then city council rung within a few hours to confirm I'm ok. Then next day got a lovely box of food which helped. Hubby made a lovely spaghetti bolognaise

Spacecat1 profile image
Spacecat1

Have you had letter from gp/nhs. If so next step is gov.uk refill the form I had to change question about help as hubby is self isolating so have no help with shopping. . Then you should get a call then the gets rolling.

Franmol profile image
Franmol

Thanks very much everybody! It was only the slots for online shopping that I hoped would be effected so I'll just wait and see if my re-registration works!

pepparuby1 profile image
pepparuby1 in reply toFranmol

Yes it doesn’t appear to be up and running properly as I’m not on their list

Collie4 profile image
Collie4

There is a phone number on Sainsburys site for vulnerable people to ask about online delivery.

I managed to get online grocery delivery.

Hope you get sorted.

Collie4 profile image
Collie4

Also, if you’ve registered as vulnerable the supermarkets can check lists of vulnerable people. I think that’s how i got success.

Franmol profile image
Franmol

Thank you both!

corriena profile image
corriena

Go back and open the message again and you can fill in the form again saying you need help. They know circumstances change. I hope this helps stay safe and well

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