help. I have been locked out of healthunlocked as Granny E

[GrannyE1]

Help needed in getting back on site. I have been locked out of the site as GrannyE No link has been sent. Hope I have not offended anyone and if I have it was unintentional and I cannot imagine that offence could have been taken by anything which I have written.

[Jalia]

Could you have accidently closed your account ??

[GrannyE1 in reply to Jalia]

I really cannot see how I could have done that

[sassy59]

Might just be a glitch of some sort. Just stick to GrannyE1 and hopefully you’ll be fine. Xxx

[jeanjeannie50]

The mystery deepens as on your profile it says you joined in July 2019. Towards the top right of this page (if you're on a PC) to the left of where it says in blue Write, there's a tick and if you accidently click that then that's you off the forum. There's nothing there to warn you that will happen. People could easily be mistaken for thinking that they have to click there to write a post.

Jean

[GrannyE1 in reply to jeanjeannie50]

Am using an ipad

[Paulbounce in reply to jeanjeannie50]

Hi Jean. You are right about that blue tick. I bet that's mislead a few forum users over time. Normally when you press these things a pop up box appears and asks you to confirm that you want to cancel your membership. Maybe it would be suggestion for HU to consider - it's pretty easy to put in place and might avoid any confusion.

Paul

[GrannyE in reply to Paulbounce]

good idea

[Ppiman in reply to jeanjeannie50]

I'd just seen that "Tick" myself. What an odd piece of web page design - risky indeed.

Steve

[baba]

If I search "members" you are there, both profiles!

Screen shot

[mjames1]

That's frustrating. I'd reach out to the site administrators and just explain the problem. Easiest way to reach them is to just hit the "Report" button on one of your own posts and tell them what the problem is.

Jim

[GrannyE1 in reply to mjames1]

Thanks

[GrannyE1 in reply to mjames1]

Have done just that and I will wait and see what happens. Thx

[Tricia239]

I think there must be a glitch on the system because I can't access the site via my iPad but I can via my main PC - curious! Also a friend can't access the site on her tablet. Hopefully now we are through the Bank Holiday these things will be picked up.

[TracyAdmin Partner]

I am sorry to hear you have been experiencing technical issues entering the Forum, select the following option found on your Health Unlocked page to report any technical issues such as unable to access Forums or passwords etc.

support information

[GrannyE in reply to TracyAdmin]

Tried again as GrannyE and it seems as if I am back. Thank you.

[GrannyE]

Thanks all. It looks as if I am back as GrannyE again.

[Paulbounce in reply to GrannyE]

Welcome to the forum GrannyE

Paul

[GrannyE in reply to Paulbounce]

thank you. Glad to be here

[mjames1 in reply to GrannyE]

Good to see "GrannyE" up back and running!

[GrannyE in reply to mjames1]

Thx. good to be here again.

[Janith]

There was a response from GrannyE someplace during this post … l think that your GrannyE will still work.