I phoned our N Ireland agents who installed our Stannah enquiring about the current situation as my husband is dependent on it. They said they have ‘a duty of care’ to their customers - don’t know if this was a legal term or merely good customer service.
Whilst they have suspended checks and routine servicing, faults and breakdowns are being covered 24/7 by their staff as normally as possible. Great news - had a sleepless night worrying about it.