If you experience any technical issues with HU

Hi all

There have been a few technical issues of late with HU, I wasn't receiving any notifications a few days ago. If you are having technical issues please could you email [e-mail].

Thank you.

Alicia

[Snowdrops_17]

Thanks Alicia, don't think I had any problems! But was too busy with garden tidy up lately!Looks like it's windy and raining outside here!

Well hopefully it's soon sorted those technical issues Alicia 👍🙏

[Hidden in reply to Snowdrops_17]

Well done on your garden tidy up. It's windy here with heavy showers.

The problems have been intermittent and not everyone have been experiencing them.

Hope all's good with you.😊👍🌈

[Snowdrops_17 in reply to Hidden]

Yes getting there Alicia, Conservatory roof is fixed now, garden getting tidier, had my 1st Vaccination 6th March and lateral Flow Test done for work! Been all go last 2 weeks! Now it's windy and rainy and kind of chilly tonight! Hopefully it's not to stay 🙏💜

[Hidden in reply to Snowdrops_17]

That sounds really good, it feels really good to start getting things sorted. Glad you've had your 1st vaccine,I had mine last Saturday.

Yes it's gone colder here but I don't think it'll last long, particularly thos time of year 💜👍😊🌺

[Kitten-whiskers Administrator]

Thank you Alicia - this often happens to me, but its been fine for me for the last couple of weeks 😁

[Hidden in reply to Kitten-whiskers]

That's really good Debs, I'm pleased to hear it 👍🙏 xx

[Kitten-whiskers Administrator in reply to Hidden]

I am sure it wont last but I will make the most of it 😁

[Hidden in reply to Kitten-whiskers]

Oh definitely make the most of it, it's been happening to me on and off👍🌞 xx

[Ghounds]

Hi, I haven't been able to see photos added to posts for several months. Have reported it but heard nothing. Do you know if they're still working on this? Thank you.

[Hidden in reply to Ghounds]

Leave with me, I'll check for you. Once I've emailed them I may hear from them the beginning of next week.

Thank you for alerting me.

Alicia👍🙏

[Hidden in reply to Ghounds]

I've emailed Support at HU and will let you know when they get back to me.👍🌈

[Ghounds in reply to Hidden]

That's so kind of you, thank you Alicia. If it helps I use a tablet. I know I wasn't the only one with this issue.

[Hidden in reply to Ghounds]

You're very welcome. Thank you and I'll let them know you use a tablet. There have been quite a few technical issues of late.

[Hidden in reply to Ghounds]

Hi Ghounds

I've heard back from [e-mail] and the have said if you are using the HealthUnlocked app, please delete it and log in through a web browser on your device (eg: google chrome, safari, internet explorer etc). If you aren't using the app, please contact [e-mail] directly and they will help you.

I hope this helps.

Alicia👍

[Ghounds in reply to Hidden]

Thanks. I don't use an app.

[Hidden in reply to Ghounds]

You are welcome. I hope when you email them they're able to help.

[Ghounds in reply to Hidden]

I've messaged them. Will let you know if I hear back this time. Thanks for your help Alicia.

[Hidden in reply to Ghounds]

You're welcome and thank you as well👍🙏