cannot recall password on here as computer reme... - Thyroid UK
cannot recall password on here as computer remembers automatically, now changing computers, what to do? afraid of being locked out for good
5 Replies
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j had the same problem , and it was fairley easy to resolve ..... click onto the 'log in ' section and then enter your web address ... then click on the ' forgot password ' section ---- you should then receive an e.mail straight away .... open up the e.mail and log in and set a password and send it back ...... this should set the new password into your account [ I sometimes have to re-log in and it occasionally appears that it throws it back ,but it does accept it ].....hope this helps ....alan x
While you are still logged in on your old machine:
Click on your name at the top of the screen
Click on "account"
Click on "edit" beside Password
Change it.
Then log out and you can log in on both machines with the new password.