cannot recall password on here as computer reme... - Thyroid UK

Thyroid UK

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cannot recall password on here as computer remembers automatically, now changing computers, what to do? afraid of being locked out for good

5 Replies
5 Replies
alangardner profile image
alangardner

j had the same problem , and it was fairley easy to resolve ..... click onto the 'log in ' section and then enter your web address ... then click on the ' forgot password ' section ---- you should then receive an e.mail straight away .... open up the e.mail and log in and set a password and send it back ...... this should set the new password into your account [ I sometimes have to re-log in and it occasionally appears that it throws it back ,but it does accept it ].....hope this helps ....alan x

rosetrees profile image
rosetrees

While you are still logged in on your old machine:

Click on your name at the top of the screen

Click on "account"

Click on "edit" beside Password

Change it.

Then log out and you can log in on both machines with the new password.

LouiseRoberts profile image
LouiseRoberts in reply torosetrees

I thought about this - but you need to confirm your old password and BlueDaff can't remember her old password. :(

rosetrees profile image
rosetrees in reply toLouiseRoberts

I knew there had to be a flaw in my argument! It seemed too simple to be true and you know the old saying.

LouiseRoberts profile image
LouiseRoberts

How did you get on with Alan's suggestion..?

xx

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