How do I contact the DWP about PIP entitlement?

[XEX416S]

Has anyone out there ever been successful in contacting the Department for Work & Pensions??? I have tried numerous times to telephone them but just end up going round and round in circles.

I need to provide proof of entitlement for my son's Motability car and I cannot find any paperwork at home, so I thought I'd just give the DWP a call and ask them to send me something...what a joke!

I have Googled "how to email DWP re. Personal Independence Payments" and hit another brick wall.

So, I'm relying on you guys...any suggestions would be gratefully received.

[Vikki-Moderator Moderator]

Hi! If you already claim PIP you can contact the Disability Service Centre on 0800 121 4433 gov.uk/disability-benefits-...

[XEX416S in reply to Vikki-Moderator]

Thanks for your reply. Unfortunately, I have tried that number, gone through all the different options (even chose a few I knew weren’t right just to try to speak to someone) but each time I get nowhere…some give me alternative number to call, someone said I need to speak to Mobility services, who in turn say I need to speak to PIP!! So frustrating, I only need something in writing to show my son receives higher rate for mobility so I can order his next vehicle.

[RachelModerator Moderator]

Hello XEX416S , Have you contacted norfolksendiass.org.uk/, they are a wealth of knowledge and may be able to point you in the right direction. Best wishes. Rachel