NHS letter

[Hogwart]

NHS letter to keep safe from coronavirus

John had the 4 page NHS letter yesterday from his GP which is a bit misleading. On the one hand it says he shouldn't go out for 12weeks so when I entered all his details on the Gov website for help and support I got to the part where it asks if John suffers from any of the 6 listed conditions considered to be very high risk and giveI ticked no because he had IL in May 2019 and last chemo on 2 Oct 2019. Immediately it flashed up that he was not eligible for help. So he hasn't to go out because in the words of the letter he's at severe risk if he catches coronavirus but isn't eligible and can't register for any assistance.

I think I see what they're trying to say but they should make it clear that you can only register for help and support if you have one of the 6 listed conditions. I also think the letter was very poorly set out because by putting the list of the 6 conditions at the very end of the letter many people will just look at that and say well this doesn't apply to me because I've got none of those. Difficult times.

Take care everyone and keep safe.

[Danstable]

I received the same letter yesterday, and I was also a bit confused by it. Funnily enough, my op was also in May 19, but my chemo finished in August.

[DaveChuter]

Hi

The Government list is a guideline only for all patients and each patient who are considered at risk will have received a letter, each GP and NHS Trust will have their own list of those they consider at risk and would have added you to receive the letter even if you are not in one of the groups.

It would be an impossible task to for the NHS to be able to send out a personalised letter for your medical status so a generic letter was sent to everyone on the list.

Hope this helps to explain.

Kind regards

Dave

[Hogwart in reply to DaveChuter]

Thanks Dave. I understand that people can't have personalised letters and my point was despite what it said in the letter I couldn't register John on the govmnt website - well not without giving an incorrect answer to one of the questions. But like I said these are difficult times and we've all go to do the best we can to look after each other.