This app is crap: I keep typing to make a... - My MSAA Community

My MSAA Community

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This app is crap

TracyBelle profile image
15 Replies

I keep typing to make a post but when I try to read it to make sure that it makes sense it disappears!

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TracyBelle profile image
TracyBelle
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15 Replies
CalfeeChick profile image
CalfeeChickCommunityAmbassador

As we say here at HU, " Don't give up!" I guess I don't hold my hands over the laptop keyboard because that happens to me frequently. I get so frustrated with it! Don't' give up, we want to know what you have to say!

TracyBelle profile image
TracyBelle in reply to CalfeeChick

My short term memory is SHOT. But, strangely I can recall details from my unpleasant childhood. I have cried about things that I didn’t even feel upset about when they happened. My parents divorced when I was 9 and I was happy about it because I thought that meant they wouldn’t fight anymore. Things became worse instead. But I haven’t thought about that stuff in 40 years and forgave my parents for it back then. It was because I knew they both did the best they could in the circumstances they were in. I am sick of remembering and crying about things that happened so long ago. It is like I feel the pain I should have experienced when it happened. I can’t focus on my 16 year old son and his accomplishments, and the fact that my husband and I just celebrated 24 years together.

Gods_Girl profile image
Gods_Girl in reply to TracyBelle

TracyBelle . First off, Happy Anniversary! 💐🎂🎈That's quite an accomplishment! I can relate to what you're saying about not being able to focus on family as much as you'd like, due to pain, illness, sadness. May I ask if you have tried Cymbalta? It has been great for me in keeping my emotions level. I've also gone to therapy in the past. It's a great place to just let everything out, and work through it all. These days though, my faith has really strengthened and I lean on the Lord for strength, and I have His Joy in my heart always. Please know that I am praying for you, and feel free to message me for a sympathetic ear anytime. God bless. 💓

CalfeeChick profile image
CalfeeChickCommunityAmbassador in reply to TracyBelle

I also have memories as far back as 2-3 yrs old. People say that's not possible, but I remember my mother setting me on a tall chest of drawers to dress me. We moved from that house when I was 3 yrs old leaving the chest of drawers there. My older brother and sister were cruel to me as they truly wished I'd never been born. That and other things done to me from 8-11 yrs old made me feel like damaged goods for many years until my second husband and his mother taught me that I was truly loved. "That I may never be better than anyone else, but I was definitely just as good!" Happy Anniversary to you and your Hubby. We will be married 29 years in Nov. We married after we'd already kissed a few frogs😁😁 I just turned 70 in May and really really want to make it to our 30th!

TracyBelle profile image
TracyBelle

I will try to make shorter posts so I don’t get so aggravated when I try to get my thoughts out. This is supposed to be an app to release stress & fight negativity. It shouldn’t be one more thing that ticks me off.🤨

CalfeeChick profile image
CalfeeChickCommunityAmbassador in reply to TracyBelle

TracyBelle We are here for you. I've had a few rants of frustrations too! It's normal and we are here to listen, maybe make a comment and try to make things better for you if we can.

Kellyj44 profile image
Kellyj44

May I ask what app you're talking about?

TracyBelle profile image
TracyBelle in reply to Kellyj44

Don’t bother with it!

I have lost countless critical posts trying to use it. I type my feelings and then suddenly they disappear. Not only is it frustrating, but I can’t possibly remember what I was posting. It does replace overwhelming sadness with rage to lose a post you’ve poured out your heart into desperately seeking solace or a kind word of understanding.

PunkChic profile image
PunkChic

Thank god that I’m not the only one who has a problem with this app! I was thinking of typing out my responses in notes and then copying and pasting it.

Jesmcd2 profile image
Jesmcd2CommunityAmbassador in reply to PunkChic

I do that PunkChic but my answers are a bit longer! 🤣 is it the Apple app itself? Or ?

🤗💕

J🌠

PunkChic profile image
PunkChic in reply to Jesmcd2

I think that it’s the size of the keyboard and the fact that it doesn’t retract when you try to edit a reply before you send it. It’s basically impossible to pinpoint the place where you want to edit your reply. I can only speak for iOS idk about any other format. Click on your profile, then the gear, go to Help and tell them that there’s an issue. Maybe if they get enough complaints then it’ll get fixed.

bxrmom profile image
bxrmom

I don't have the app as I have an android phone. If there are problems with the app, you can log in from your internet browser. That is what I do from my laptop and phone.

This is the link to get to the site: healthunlocked.com/mymsaa

Jessie

cheshcat profile image
cheshcat

Because of the bad app I only log in to my laptop to come here. I deleted the app off my phone.

johnMSAA profile image
johnMSAAPartner

Good feedback TracyBelle PunkChic cheshcat bxrmom - we will make sure to pass it on to HealthUnlocked, the developers of this site and its corresponding app! In the meantime, as mentioned above, you can always go to HU's main support page and submit your feedback there.

- John, MSAA

MaddieHU profile image
MaddieHUHealthUnlocked

Hi all,

I'm very sorry for the trouble you are experiencing with the app. I can imagine how frustrating that is and its something we want to fix as soon a possible.

As it is not affecting everyone, its quite tricky to investigate and so we need as much information from those affected as possible. So, we'd really appreciate it if everyone who is experiencing problems could email us at support@healthunlocked.com and let us know the issue (including the exact steps you took and any error messages), the device you are using (iphone 5, ipad etc.) and it's version (found by going into settings > general > about > version).

Thank you in advance for all your help!

MaddieHU

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