Hello,
Does anyone have any information about what happens to the hours not used per week? from adult social care eg for various reasons a person needing support returns back to his/her family home - It could be the person is ill or have mental health issues , care provider loses the service contract, poor care so family has to step in etc.
What happens to the care budget & package ? eg if the person only receives 23 hours support per week what does ASC do with the remaining 145 hours ?
Any advice from anyone in this situation - Has anyone challenged LA or social worker ? it would be helpful to share - we can only claim for 35 hours per week so what happens to the other funds/hours. They aren't paying family members are they ? yet we are doing it all unpaid to support the person we love & care about.