Hi, I’m a parent of a 19 yr old d with severe learning disabilities and some physical disabilities. Recently she was issued a fine for claiming a free prescription the day before she turned 19. ( maybe the pharmacy put it through the system a couple of days later?) I have rung to get this mistake rectified, but they are not allowed to discuss her case because of data protection.
It’s made me realise how important it is to be allowed by law to talk to people about her care.
I have been told to get power of attorney, but she hasn’t got mental capacity to sign any documents.
Does this mean I need to be a deputy? Isn’t this a massively expensive process? How can I talk about my daughters care or finances without it? It’s all very confusing.
Any advice gratefully received. TIA