Frustrated: I started to write a new... - Lung Cancer Support

Lung Cancer Support

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Frustrated

debi_babtkis profile image
3 Replies

I started to write a new post this morning then had to answer some emails. When I came back to finish it was gone. What happens to the draft and can I retrieve it so I don't have to start over?

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debi_babtkis profile image
debi_babtkis
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3 Replies
FtB_Peggy profile image
FtB_Peggy

Debi, I don't know the answer for sure (I have lost messages the same way), but I believe they don't get saved. I have sent the question to HU and will let you know! And, yes, it is very frustrating. lol

debi_babtkis profile image
debi_babtkis in reply to FtB_Peggy

Thank you for looking into this! I'm sure I'm not the only one this has happened to

Debi

FtB_Peggy profile image
FtB_Peggy in reply to debi_babtkis

Debi, here is the response I got from HU:)

"Apologies for the delay getting back to you on this - holidays are great but always result in a game of catch-up!

Unfortunately, draft posts are not saved anywhere within the platform so if you navigate away from that page before posting it will be lost.

Our support desk is often better placed to help with specific user questions - they can be reached at support+admins@healthunlocked.com."

So now we both know! Thanks.

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