For many years I have tried to get lists of ingredients from Morrisons supermarkets for their hot food counter and their salad counter - only to be told the staff didn't know and to contact customer services - this I did both in store and via email, all to no avail. The new law I thought would give me a different result - it did slightly, but I still didn't get real answers about products that were not obvious.
At the salad bar - which contains about 20 products there were no labels. I asked staff for information as the new law said ingredients should now be available for their products. I was informed I can ask about each product individually, a member of staff will go off to print off that piece of information to hand to the customer -clever for a busy Saturday! How about I want to know about all the products - why can't it be labelled up for all to see? Staff are following procedure set by Morrisons.
The sticky labels received list ingredients - followed by a good get-out clause; "May contain other allergens".
I don't suppose an email to customer services will work - they have never answered before - so why now?